Sales Support Coordinator

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Salary, Full time, Mon-Fri

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays

• Short-term Incentive Plan (STIP), ask your Talent Partner for details
• Dress For Your Day (casual dress environment)
• Paid comprehensive on-the-job training
• Company computer provided
• Career advancement opportunities

The Sales Support Coordinator provides entry-level administrative and logistical support to the sales team by assisting with order entry, reporting, and documentation. This role supports recordkeeping, proposal preparation, and internal communication to ensure smooth sales operations. Rooted in Our Values, the Sales Support Coordinator plays a key role in supporting teammate success through timely and accurate execution of foundational tasks.

• Enter and process customer orders, ensuring accuracy and timely updates.
• Maintain and organize customer records and internal tracking documents.
• Assist in preparing basic sales presentations, proposals, and communication materials.
• Respond to customer or sales team inquiries with support from senior teammates.
• Run routine sales reports (e.g., open orders, fill rates) under guidance from more experienced staff.
• Help coordinate logistics for sales meetings, events, and customer calls.
• Learn and support data entry in systems such as JDE, Salesforce, and Smartsheet.
• Participate in department training and shadowing to build system and process knowledge.
• Flag discrepancies in orders or pricing for resolution.
• Collaborate with teammates to resolve simple internal process or documentation issues.

Education:

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  Bachelor's degree in business, marketing, or related field; or equivalent combination of experience and education.

  
  

Experience and/or Training:

• 0-2 years of experience in administrative support, customer service, or sales operations.

Knowledge, Skills, and Abilities:

• Detail-oriented and highly organized.
• Willingness to learn multiple systems and follow established processes.
• Basic Excel and PowerPoint skills.
• Clear written and verbal communication.

• Internship or work experience in a customer-facing or business support role.
• Exposure to CRM or ERP platforms.
• Strong sense of ownership and curiosity.

Physical, Mental, and Environmental Demands:

• Regularly required to sit, type, and view a computer screen for prolonged periods (6-8 hours/day).
• Occasionally required to walk, reach, twist, bend, grasp, squat, or lift items up to 15 lbs.
• Mental tasks include comprehending and following written and verbal instructions, performing assigned tasks independently, working at a steady and accurate pace, and handling varied administrative and data-focused duties.
• Must be able to relate to and communicate effectively with others, interact professionally with teammates, and contribute positively to a collaborative team environment.
• Work is performed in a quiet, climate-controlled office setting with minimal noise or environmental hazards.
• Personal protective equipment (PPE) is not typically required.

The anticipated hiring range for the role you are applying for is between $26.54 and $30 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below:

1. Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
2. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
3. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
4. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.