Accounts Receivable Supervisor

Who we are:

LeadsOnline is a powerful digital platform that helps law enforcement investigators and analysts advance criminal cases through the most current data on people and property across the U.S. and helps businesses reduce the hassles of reporting. Law enforcement agencies of every size and mandate use LeadsOnline to find suspects, stolen items, and patterns of individual and organized criminal activity. Businesses, including pawn shops, secondhand stores, scrap metal recyclers, and online marketplaces trust LeadsOnline more than any other system to freely, frictionlessly, and safely report transaction information to law enforcement.

Together, we are building the future of criminal investigations, and need people who are mission-driven, love technology, and who won't settle for less than excellence to join our team.

Role and responsibilities:

LeadsOnline exists to advance cases, careers, causes, and compliance with its unique data, well-designed technology, and exceptional teamwork. We do this through our principles of service, energy, diligence, and persistence. The Accounts Receivable Supervisor at LeadsOnline is a hands-on position that involves leading a small team while balancing designing and executing tasks and projects. It is a pivotal role responsible for overseeing the billing and collections across our approximately 6,500 law enforcement customers.

The Accounts Receivable Supervisor will:

• Ensure timely, accurate, and efficient billing of both new and existing customers
• Lead US collections activities
• Collaborate across Finance, Accounting, Sales, and Legal to create and drive efficient and effective processes for billing and collections
• Set and manage daily/weekly/monthly priorities of the US based AR ream
• Drive the creation of metrics and dashboards for teams and management to provide visibility into billing/collections activity and goal attainment.
• Build relationships with client administrative and procurement officials to understand processes and improve retention.
• Assist with design and implementation of new systems and processes as they relate to the A/R functions.

Who you are:

Driven, detail-oriented, and highly organized. You are accurate and measured in approach; able to create structured processes, systems, and workflows to achieve results. You work well under pressure and are not afraid of getting your hands dirty and doing hard things. You are an active problem solver and know how to find solutions. You take extreme ownership in all aspects of your work and share credit when credit is due.

You can manage competing priorities and execute on agreed upon timelines. You are analytical have a strong understanding of accounting and numbers/metrics. You are able to run and review analysis and design metrics and objectives, all while caring deeply about the quality of excellence in our products, and for our clients, and will work hard to make sure they are taken care of. You're a proactive thinker that is always looking for ways to enhance the current processes.

You have excellent written and verbal communication skills and can effectively communicate professionally and personally with other teams and their managers. You can gain rapport with clients and inspire teammates.

You want a tenured, meaningful career with Leads that lets you dig deep and plant roots. You are energized by the fact that we are a fast-growing, mission-driven, innovative, and acquisitive team - looking for other bright minds to make us and themselves better along the way.

This might be you if you have SOME of the following:

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  • Experience leading a team.
  • 5+ years accounting, project management, or similar role.
  • Bachelor's degree in accounting, Finance, or related field.
  • Strong knowledge of billing and collections processes.
  • Experience with billing and collections.
  • Proficiency in accounting software and ERP systems.
  • Strong analytical and problem-solving skills.
  • Ability to design and implement processes and workflows.
  • Client relationship management experience.
  
  
  
  

What you can expect from us:

We serve with energy, diligence, and persistence. We deeply believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. We won't stop pushing to make our products do more and to make each other better. You will have access to technical and soft skill training through sites like Pluralsight and RightNow Media to grow your skills. If we don't have it and you think you should learn it, just ask. Further, we take our work seriously. Ourselves, not as much. You'll have fun here.

Why Join LeadsOnline?

Mission-Driven Impact Your work directly supports law enforcement agencies in solving crimes and serving communities. Every deal you close has a real-world impact.

Growth & Career Development We invest in our people. From onboarding to ongoing training, you'll have access to tools, coaching, and advancement opportunities, whether into larger accounts or future leadership roles.

Compensation & Benefits

• Competitive base salary + uncapped commission with accelerators
• Medical, dental, and vision coverage
• 401(k) with company match
• Generous paid parental leave
• Robust PTO and flexible hybrid schedule
• Company-paid disability and life insurance
• Modern office in Plano with snacks, team outings, and a collaborative environment
• High-Growth Company Join a rapidly scaling company with a respected product used by thousands of agencies. Your success directly drives our momentum and innovation.

Our Core Values

Service - We put clients, communities, and teammates first.

Energy - We bring passion, persistence, and positivity to our work.

Ownership - We act with accountability and drive change.

People - We treat others with respect and win as a team.

Ready to Make a Difference? If you're an experienced, high-performing sales professional who wants to sell a product that truly helps people, we want to hear from you. Join our high-energy team and become part of the force behind law enforcement success.

Apply today to start your next chapter with LeadsOnline.