Samples Sales Coordinator

** This is a hybrid role based out of our HQ office near Carlsbad, CA. The expectation is for employees to be in-office 4 days or more per week, depending on business need. This in-office expectation is subject to change at business discretion.**

ABOUT THE POSITION

The Samples Sales Coordinator plays a critical role in managing and executing all cross-functional sample processes, including SMS, SMU, and photo studio samples. This position ensures the smooth flow of apparel samples across multiple departments-merchandising, design, product development, sales, and marketing-through accurate tracking, timely coordination, and proactive communication. Operating with limited supervision, you'll thrive in a fast-paced, deadline-driven environment, adapting quickly to shifting priorities while maintaining exceptional attention to detail.

HOW YOU'LL MAKE A DIFFERENCE

• Manage allocation and tracking of sample orders based on priorities and timelines.

• Oversee ERP (Full Circle) and PLM integrity, including pricing, style setup, and vendor PO review.

• Build and maintain order files in Excel to support sample kit requirements.

• Track inbound samples, monitor inventory, update ETAs, and communicate status to cross-functional stakeholders (marketing, photo studio, design).

• Coordinate with merchandising, product development, production, distribution, and sales teams to ensure timely shipments.

• Consolidate international samples and prepare customs documentation for Canada and global SMS shipments.

• Support additional projects and responsibilities as needed.

YOU ARE

• Detail-oriented and organized, able to manage multiple priorities under tight deadlines.

• A proactive communicator, ensuring seamless coordination across teams.

• Adaptable and resourceful, thriving in a fast-paced environment.

• A collaborative partner, building strong relationships with cross-functional teams.

YOU HAVE

• High school diploma or equivalent required; bachelor's degree preferred.

• 5+ years of related experience in logistics, operations, or sample management.

• Minimum of 2 years in wholesale sales operations and/or sales support.

• Apparel industry experience strongly preferred.

• Advanced proficiency in Microsoft Excel; strong skills in MS Office Suite and Outlook.

• Proficiency with SharePoint (navigation, editing lists, retrieving information).

• Strong organizational skills and excellent communication abilities.

• Ability to travel 1-2 times annually for trade shows.

• Physical ability to work in a typical office environment and occasionally move items up to 10 lbs.

#prAna

#Hybrid

#LI-LC1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.