Case Manager, Therapy Services - Children's Therapy Center

Shift:Monday - Friday Days
Department: Therapy Services
Compensation:

* Base Pay Range: $59,321 - $96,761/year, based on experience

ABOUT THE JOB

MU Health Care is looking for a compassionate and resourceful Case Manager to join our Therapy Services team. We seek someone who thrives on building meaningful connections with patients and families, guiding them through transitions of care with empathy and confidence. The ideal candidate is a proactive problem-solver who can navigate complex situations, advocate for patient needs, and collaborate seamlessly with physicians and multidisciplinary teams. If you're passionate about making a real difference in people's lives, ensuring they receive the right care at the right time, and leveraging your expertise to support both clinical and emotional well-being, this role is for you. At MU Health Care, you'll be part of a mission-driven team that values innovation, compassion, and excellence in every interaction. Join us and help shape the future of patient-centered care.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8%and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION

Interview patients and families for social information relevant to treatment, health care planning, and compile comprehensive social evaluations.

Ability to provide counseling for adjustment to illness; provide emotional support to patient and family; provide assessment of biopsychosocial issues when appropriate and maintain compliance with mandatory reporting for patient safety issues.

Counsel, plan and implement transition care with patients and families. Stay up to date and refer patients and families to community, state and federal agencies and resources and provide coordinative services. Participate in developing community relationships.

Assess needs and locate community resources for patients and families in need of concrete services such as transportation, lodging and food.

Serve as liaison between other providers, the payer and the physician, providing ongoing education regarding clinical documentation requirements and utilization issues.

Collaborate with other providers (physicians, home care agencies, etc.) to discuss patient/caregiver needs and services. Plan and organize multidisciplinary care conferences.

Arrange/authorize the delivery of appropriate services as agreed to by patient/caregiver.

Facilitate and coordinate patient progression along continuum of care using a case management approach including coordination and development of individualized plan of care protocols, pathways, and guidelines.

Interact with the multidisciplinary team to ensure accurate and high-quality documentation practices, policies, and regulations.

Monitor the delivery of services for timeliness and appropriateness, adherence to plan, quality, and cost escalating issues to clinic leadership.

Maintain knowledge and expertise in electronic software tools payor criteria/policies related to utilization of resources and clinical expertise in assigned area of clinical care.

May complete unit/department specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

Three (3) years of clinical experience, which provides knowledge, and understanding of medical terminology, patient diagnoses, treatment protocols and disease process.

One of the following: -Master of Social Work degree, or Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) licensure by the Missouri State Committee for Social Workers board; or -Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days; or -Occupational Therapist (OT) licensure by the Missouri Board of Occupational Therapy; or -Speech Language Pathologist (SLP) licensure by the Missouri Commission for Speech-Language Pathologists, and Certificate of Clinical Competency (CCC) certification from American Speech-Language-Hearing Association (ASHA); or -Physical Therapist (PT) licensure by the Missouri Board of Registration for the Healing Arts or PT Compact multi-state privilege. When primary state of residency changes, compact state PTs must apply under new state of residency

PREFERRED QUALIFICATIONS

Case management certification or other related specialty. Two (2) years of care coordination experience in an ambulatory or acute care setting is strongly preferred. Experience in conflict resolution strongly desired. Experience with grant writing or fundraising. Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

The University of Missouri is an Equal Opportunity Employer.