Concierge (Surgery Waiting Area)

Education: High school or equivalent.
Licensure: Valid driver's license.
Experience: Previous outstanding customer service experience.
Other: - Proven ability to effectively and professionally interact and communicate with the public. - Positive attitude. Must be able to remain positive under stress particularly during frequent interruptions.- Excellent communication skills and ability to deal with patients and family members who may be in crisis.- Ability to respond to customers' needs by observing body language, facial expressions and listening in a participatory manner.- Able to multi-task.- Must show initiative/be a self-starter, take ownership, and be able to resolve issues.- Able to assert him/herself in situations.- Must be proactive, team oriented, empathetic, and patient.- Good reasoning ability is needed in order to make decisions as necessary.- Ability to maintain confidentiality.- Ability to work without close supervision.- Basic computer skills.
Preferred Experience: Previous health care experience.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.