Receptionist

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Receptionist serves as the face of JLL's Experience Services team, creating exceptional first impressions and delivering world-class hospitality experiences for clients, guests, and employees. This front-line position combines administrative excellence with concierge-level service, playing a vital role in maintaining brand standards and achieving operational targets. You'll be the welcoming presence that sets the tone for every interaction, proactively anticipating needs and solving problems to ensure seamless facility operations. This client-facing role offers the perfect opportunity to showcase your passion for service excellence while contributing to a hospitality-focused workplace environment that exceeds expectations and drives client satisfaction.

What your day-to-day will look like:

* Welcome guests with enthusiasm, manage arrivals and departures, and provide comprehensive office orientations and wayfinding assistance

* Maintain an immaculate front desk and lobby environment that reflects brand standards while monitoring safety and cleanliness

* Execute visitor badging processes and manage sign-in procedures for employees, guests, and third-party providers with professionalism

* Process incoming and outgoing mail, packages, and deliveries including coordination of domestic and international shipments with proper documentation

* Handle multi-line phone systems, distribute messages, and provide high-level administrative support to employees throughout the organization

* Create and track work orders for custodial, maintenance, safety, and security concerns through appropriate systems and channels

* Collaborate across facility teams to prepare for meetings and events while proactively communicating to prevent operational disruptions

Required Qualifications:

* 1-2 years of proven customer service, security, or hospitality-related experience

* Excellent written and verbal communication skills with professional fluency in English

* Working knowledge of Microsoft Office suite including Teams, Excel, PowerPoint, Word, and Outlook

* Strong organizational and problem-solving abilities with attention to detail and accuracy

* Physical capability to lift, bend, and move safely while carrying packages and performing job tasks

* Ability to work independently with minimal supervision while maintaining high performance standards

* Flexibility and positive attitude when managing shifting daily priorities and multiple responsibilities

Preferred Qualifications:

* Experience with conference room booking systems and space management coordination

* Knowledge of shipping regulations, customs documentation, and international commerce requirements

* Familiarity with visitor management systems and security badging processes

* Background in facilities management, corporate environments, or professional services

* Experience with work order management systems and vendor coordination

* Multi-language capabilities to serve diverse client populations

* Previous experience in emergency response procedures and crisis management protocols

Location: NYC

Work Shift: Standard business hours

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.