Program Manager Community Mental Health

Minimum Education
Bachelor's Degree awarded in relevant field; Masters Degree preferred. (Required)

Minimum Work Experience
At least 5 years of progressive related experience. Administration/team leader experience in related job function. Supervisory/ management experience in related job function preferred (Required)

Required Skills/Knowledge
Demonstrated cross-sector leadership and management skills. Excellent written and verbal communication skills. Proficient in compiling and analyzing data to support upper management decision-making. Proficient in the use of administrative and clinical information resources and decision-support tools. Experienced in department budget and personnel communication preferred

Functional Accountabilities
Strategic Planning and Program Administration

• Contribute to the strategic plan for department services, include short-term and long-term objectives; implement strategic plan through management of day-to-day operation of department, division or service area.

• Collect and analyze customer feedback and evaluate service/department effectiveness; troubleshoot operational issues and develop action plans to resolve

• Design and implement data driven community-based interventions focused on critical health threats to child health and well-being.

• Collaborate with upper management on significant operational issues/barriers; incorporate findings into plan of modifying program/ service delivery; assist upper management in the development, implementation and evaluation of services, programs, policies and procedures, and performance standards to achieve departmental goals.

Human Resources Management

• Hire, train, develop and direct assigned staff to meet operational objectives.

• Monitor and supervise staff; assess staff and provide verbal and written feedback as needed and conduct annual performance evaluations.

• Develop professional development and performance improvement plans for staff as needed; engage staff in decision making and support staff to perform at the highest level.

Community Advocacy Management

• Work with Directors to establish CNMC as a local, regional, and national voice on advocacy for children.

• Provide strategic direction to identify, implement, evaluate, and expand advocacy programs.

• Oversee initiatives related to community mental health, providing strategic direction and staff oversight

• Oversee policy and advocacy work related to community mental health initiatives, including oral and written communication as well as partnership development

Financial and Resource Management

• Identify, secure and manage funding resources and in-kind donations to support program sustainability

• Develop and maintain budget for programs to achieve goals

• Seek partnerships and collaborations that will assist in providing resources (both in-kind and financial) for community advocacy and community benefit activities.

• Develop new initiatives/campaigns that will result in financial support for community advocacy and community benefit.

Partnership Building and Sustainability

• Cultivate formal linkages with primary care providers and community-based stakeholders for community advocacy activities and

• Implement communication plan to local, regional and national stakeholders

• Participate in and represent the institution's interest at community associations, committees and collaborative organizations on an ongoing basis