Billing Specialist I

JOB SUMMARY:

The purpose of the Billing Specialist I position is to provide a consistent and accurate billing process to include correct billing information entry into the Company's selected system(s), timely billing procedures, and an organized approach to billing within Company. Billing Specialists secures revenue through the billing process and appropriately reviews the job costing data and corrects data as appropriate. This process consists of identifying completed work orders, generating invoices, delivering them via various means.

ESSENTIAL JOB DUTIES:

• Communicate with internal and external customers, up and down chain of command, effectively.
• Update internal information for accuracy, update primary contact's communication information (ie. Phone, Email, Address); payment information (address); and other information as required or pertinent.
• Perform Invoicing aspects for the following types: Inspections, Services, Agreements, and customer web portal.
• Daily run "job cost detail" report and communicate results with manager.
• Complete all credit and/or rebills for assigned branches.
• Communicate with necessary parties to include Technicians and relevant Management for missing information and/or reports required to complete work.
• Send Salesperson a copy of the invoice for all agreements.
• Process customer payments, as appropriate.
• Ensure accuracy throughout with acute attention to detail.

Invoicing:

• Daily perform billing processes for the Company by performing the following processes:
• Access the Complete Inquiry Report.
• Verify all information is included to process the invoice.
• Post accurate invoices to Accounts Receivable.
• Other duties as assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• High school diploma or GED, required

Experience, Knowledge, Skill Requirements:

• 3 years customer service
• 3 years Billing experience
• 3 years of professional computer skills (Typing 45 WPM, Intermediate ability in MS Word, Excel outlook)

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees and customers.
• Ability to be productive without oversite.

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders. Employee will frequently be required to drive and walk for periods.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others.Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

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