Microsoft 365 Technician (Hybrid)

The role - what you'll do

Barr is seeking a Microsoft 365 (M365) technician to join our Minneapolis, Minnesota, team. In this hybrid role, you will support the Information Systems group by providing day-to-day support for Barr's M365 services, with a strong focus on assisting end-users and resolving technical issues. This role serves as a key resource for troubleshooting, guidance, and training across the M365 suite-including SharePoint Online, Teams, and OneDrive. The M365 technician collaborates with stakeholders to drive M365 adoption and develops and delivers training materials and sessions to build end-users' skills and confidence using the tools.

This role also participates in M365-related projects by gathering requirements, managing support tasks, and helping ensure smooth rollout and user engagement.

The ideal candidate for this position is a strong communicator with a passion for technology and a commitment to delivering exceptional client service. They thrive in both independent and collaborative environments, are proactive and detail oriented, and enjoy translating complex technical solutions into simple, usable outcomes for end users. They also bring a mix of technical acumen and people skills that align with Barr's values of innovation, teamwork, and client service.

Your impact - key responsibilities

• M365 adoption and implementation support: collaborate with stakeholders to support the adoption of tools like SharePoint Online, Teams, OneDrive, and Copilot. Assist with building and supporting SharePoint Online sites and Microsoft Teams for internal and external users.

• User support: research, debug, and solve technical issues related to the M365 platform; manage user support tickets and enhancement requests. Provide access to SharePoint sites and troubleshoot access issues.Assist end-users with M365 applications.

• User training: create user documentation and conduct virtual training sessions. Offering one-on-one coaching on M365 tools as needed.

• M365-related project management: conduct requirements-gathering sessions, manage timelines, and assist with successful rollout and user adoption.

• Ensure system scalability, security, and sustainability: manage access controls, monitor system configuration, and implement best practices for long-term system performance and security.

About the opportunity

• Compensation: anticipated range of $26-$32 hourly. Compensation will vary based on relevant experience, education, skill level, and other compensable factors. Employees in this position may also be eligible for a discretionary cash bonus based on team and individual performance. This position is classified as non-exempt (hourly) under the Fair Labor Standards Act.

• A hybrid work arrangement may be considered for this position. A hybrid work arrangement refers to splitting time worked between a Barr office and a home office. This position is based out of Barr's Minneapolis, Minnesota, office.

About you - required core competencies

• Experience: three years of experience:

  • Configuring SharePoint Online (sites, lists, libraries, permissions), creating workflows, and managing forms.

  • Working knowledge of Microsoft 365 tools including SharePoint Online, Teams, OneDrive, Power Automate, Power Apps, and Forms.

• Software: Microsoft 365 tools and information management or enterprise content management systems (e.g., SharePoint).

• Communication: excellent communication and interpersonal skills, including the ability to present technical content to non-technical audiences.

• Must be legally authorized to work in the United States without the need for sponsorship by Barr, now or in the future.

Helpful additional experience (not required)

• Bachelor's or associate degree in computer science, information technology, or a related discipline or equivalent work experience.

• Industry certifications such as Microsoft 365 Fundamentals, Microsoft 365 Teams Administrator Associate, Microsoft 365 Administrator, Azure Administrator, or similar.

• Familiarity with automation, scripting (e.g., PowerShell) for system management and administration.

• Knowledge of security frameworks, compliance standards, and best practices.

#LI-Hybrid

Benefits - what we offer

We are committed to providing an employee experience that attracts and retains top talent. That's why we offer a competitive package of employee benefits - including some unique offerings not found at other companies. At Barr, we also believe that learning doesn't stop when you get your degree, which is why we provide coaching, mentoring, and support for ongoing educational opportunities to foster professional development at every stage of your career.

• Competitive, affordable insurance plans: Medical, dental, vision, life, disability, accidental death insurance, and flexible spending accounts for medical and dependent care

• Retirement benefits: 401(k) retirement savings plan with company contribution and an Employee Stock Ownership Plan (ESOP) with company contribution in Barr stock

• Profit distribution: Barr has a "no retained earnings" model and distributes all profit to our employees through our annual bonus distribution plan, ESOP, and dividends to shareholders

• Professional development benefits: Annual time and expense allowances, mentorship program, and many internal training opportunities

• Work/life balance: Paid time off, holidays, overtime for non-exempt/hourly staff, and compensatory time for exempt/salaried staff (time off or pay for extra time worked), paid family leave

• Wellness focus: Ergonomic analysis and equipment, Personal Protective Equipment allowance, wellbeing-focused educational opportunities

Please note that benefits eligibility is determined and may change based on part-time, reduced-time, or full-time status.

About us - why choose Barr

At Barr, you'll join a community of engineers, scientists, and professionals who will help you achieve your ambitions and build a meaningful, rewarding career. You'll serve as a trusted advisor to clients who value Barr's tailored solutions and commitment to exceptional service.

As part of our employee-owned firm, you'll contribute to a culture of commitment and camaraderie where staff can thrive as professionals. We value diverse perspectives and experiences and believe an inclusive workplace is critical to our success.

To learn more about Barr's culture and values, visit: https://www.barr.com/Careers/Our-culture

Open positions at Barr Engineering Co. do not have application deadlines. Barr Engineering Co. is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.