After Action Review (AAR) Administrator

Abacus Technology is seeking an After Action Review (AAR) Administrator to provide systems support for Milestone XProtect at the Federal Law Enforcement Training Centers (FLETC). This is a full-time position.

Administer, configure, and maintain the Milestone XProtect AAR system across multiple FLETC sites.
• Manage system components including recording servers, storage, and user access controls.
• Ensure optimal system performance, availability, and data integrity through proactive monitoring and maintenance.
• Perform software updates, configuration changes, and system upgrades in accordance with DHS/FLETC standards.
• Ensure proper integration with network infrastructure and storage, and provide technical support and training to end-users for video playback and analysis.
• Coordinate with technical teams to ensure system integration and compliance.
• Troubleshoot and resolve issues related to video capture, storage, playback, and data retention.

3+ years experience in systems administration for After Action Review (AAR) systems. HS diploma or GED. Must be certified in the administration and management of the Milestone XProtect AAR system or equivalent AAR system or have equivalent creditable and verifiable experience with a Milestone XProtect AAR system. Proven experience with video management systems (VMS), including configuration, integration, and troubleshooting. Strong understanding of video recording architecture, storage management, and networked media systems. Able to manage user roles, permissions, and access controls within secure enterprise environments. Must have strong analytical, organizational, and problem-solving skills. Excellent communication and collaboration skills to work effectively with technical and non-technical personnel. Must be a US Citizen.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled