Social Worker Ambulatory I - The UNC Family Medicine Center at Chapel Hill

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

About our practice: Top-ranked in the nation, The UNC Family Medicine Center provides patient-centered primary care, conducts groundbreaking research, cares for communities, and trains the best and the brightest young doctors and primary care providers. We provide full-scope patient care for babies, children, adolescents, and adults throughout the life cycle, including the provision of maternity care. We provide extensive services for physical health, emotional wellbeing, nutrition, and acute care, including sports medicine.

Our three locations are The UNC Family Medicine Center at Chapel Hill (central location where we also have an Urgent Care Clinic), The UNC Family Medicine Center at Durham (Mayfair St), The UNC Family Medicine Center at Carraway Village, and The UNC Family Medicine Center at South Durham (Fayetteville Rd).

We are proud to serve our amazing, diverse UNC community and ALL the people of North Carolina. Learn more at:
http://uncfamilymedicine.org

Summary:
A Social Worker - Ambulatory is an integral member of the healthcare team, providing comprehensive support and services to patients and their families. They play a vital role in promoting mental, emotional, and social well-being. The Clinical Social Worker is responsible for a range of duties, including conducting assessments, developing patient-centered care plans, facilitating resources, monitoring progress and evaluation, advocating for patients, actively listening to their concerns, respecting individuality, and building trust. This position must practice under appropriate supervision as defined by the North Carolina Social Work Certification and Licensure Board.

Responsibilities:
1. Assessments: Conduct comprehensive biopsychosocial assessments to evaluate patient needs and identify any barriers to their overall functioning. This includes assessing their support systems, coping mechanisms, mental health conditions, and psychosocial factors.
2. Patient-Centered Care Plans: Collaborate with the healthcare team and the patient to develop individualized care plans that address their unique needs, goals, and preferences. These plans should integrate medical, psychological, and social aspects of care to ensure a holistic approach. Plans should facilitate optimal patient care transitions to avoid unnecessary hospitalizations or emergency department utilization.
3. Resource Facilitation: Connect patients and their families with community resources, mental health services, support groups, and other relevant programs. This includes assisting with referrals for psychiatric evaluations, medication management, and coordinating care with other providers.
4. Documentation and Billing for Services: Accurately document and bill for services rendered in compliance with insurance and regulatory requirements.
5. Crises Management: Identify possible or actual patient/family crises, provide crisis intervention and emotional support, and creates and facilitates effective plans for resolution.
6. Progress Monitoring & Evaluation: Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments. Collaborate with the healthcare team to ensure appropriate follow-up and continuity of care.
7. Advocacy: Advocate for patients' needs within the healthcare system and the community. This involves ensuring access to appropriate treatment, facilitating communication between patients and their healthcare team, and addressing any barriers or concerns that may impact the patient's well-being.
8. Active Listening: Engage in active listening to understand patients' experiences, concerns, and emotions. Provide a safe and non-judgmental space for patients to express themselves, and offer empathy, validation, and support.
9. Respect for Individuality: Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient. Tailor interventions and support to align with their individual needs and preferences, taking into account their cultural, social, and spiritual backgrounds.
10. Building Trust: Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism. Foster open communication, collaboration, and a therapeutic alliance.
11. Actively participates in meetings, problem solving, goal setting, quality improvement and patient satisfaction initiatives.

Other information:
Education Requirements:
* Master's Degree in Social Work
Licensure/Certification Requirements:
* LCSW-A
Professional Experience Requirements:
* No previous experience required.
Knowledge/Skills/and Abilities Requirements:
* Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
Ability to collaborate effectively as part of an interdisciplinary team
Empathy, compassion, and cultural sensitivity
Ability to maintain confidentiality and adhere to ethical guidelines

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Amb Care-FPC-Other-F

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$28.59 - $41.09 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.