Repair Business Manager

This position can be based in any SEC Office in the US.

Your main responsibilities

The Repair Business Manager carries nationwide responsibility for ensuring continuous growth of the Repair Product Line. The role designs and owns commercial Repair processes, and ensures competency in the Field Organization together with Area / Territory Management. The Repair Business Manager develops commercial actions and activities to expand and grow key metrics together with the Field Organization, direct support functions like the Central Repair Backoffice, and indirect support functions like Marketing. Together with Repair Product Management and Repair Operations Management, the role ensures commercial readiness and execution for new and existing products and solutions.

ESSENTIAL FUNCTIONS:

• Drive nationwide commercial success of the Repair Product line across a huge P&L
• Develop, track, and drive commercial KPIs: target pricing, Estimates, Bookings, Backlog, C1%, Hit rate, FP Yield
• Own and evolve Repair Product Line processes ins SAP SHAPE and supporting systems as one of the SHAPE Key Users
• Develop, manage and maintain marketing literature, sales documents, and training material; drive commercial excellence in the field by providing sales & product training; drive commercial readiness and execution for new and existing products together with Repair Product Management and Repair Operations Management
• Identify, develop, and implement sales campaigns, seasonal campaigns, and open paper follow-up in conjunction with other stakeholders and support functions. Establish and manage necessary support systems.
• Identify and realize tactical and strategic business opportunities, and assist Field Operations in impactful execution
• Manage the Central Repair Backoffice team; ensure timely generation of leads and proposals generated by technicians, via target lists, or tactically by EI Account Managers .

EDUCATION

Bachelor's Degree Business Management or Similar

EXPERIENCE

Elevator industry experience, in particular service & repair
Sales management
Process design & management
Pricing management

FUNCTIONAL/TECNICAL EXPERTISE

1.P&L Ownership in Service / Repair (PM, GM, etc.)
2. Sales and sales leadership experience
3. System design & management experience
4. Analytical competency: data mining, problem analysis; strong Excel skills
5. Strong communication and interpersonal skills

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.