(Hybrid) HR Representative - Talent and Culture

Talent and Culture at West Virginia University is currently accepting applications for an HR Representative.

About the Opportunity

This position will provide independent, high-level administrative, technical, and professional support to the Executive Director of Employee Engagement and Solutions and their team.

The role also provides first-level employee relations support to employees and managers by helping them understand HR policies, procedures, and documentation. Duties include assisting with confidential correspondence, reports, and memos. In addition, the position helps set up training, supports the Learning Management System (LMS), and assists with communications from the Leadership and Organizational Development team as needed.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 15 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

• Maintain discipline logs and ensure all corrective action documentation is current, properly saved, and uploaded promptly.
• Update and preserve the Employee Relations Employment Database.
• Manage the non-renewal log and coordinate with Benefits and Shared Services for payroll removal.
• Manage the Employee Relations inbox and voicemail and triage incoming questions.
• Prepare probationary review spreadsheets for the ER Specialist.
• Coordinate with General Counsel on FOIA requests and pull employee files as needed.
• Serve as backup for the Medical Management Intake Coordinator.
• Collect, maintain, and distribute confidential grievance documents.
• Maintain the grievance database and track all active classified and non-classified grievances.
• Communicate with the Chief Grievance Administrator regarding scheduling, status updates, and dissemination of decisions.
• Coordinate scheduling and documentation for WVU attorneys or Attorney General representatives involved in grievances.
• Oversee the performance management tool, including process design, troubleshooting, and system modifications.
• Assist with training related to the performance management process.
• Recommend system improvements and solutions for recurring issues.
• Analyze and aggregate performance data to prepare reports for administration.
• Support the Performance Review program.
• Prepare, format, and provide reports, including Excel-based data analytics.
• Pull reports for LOD and assist with survey creation.
• Assist with supervisor communications and send messages as directed by the Executive Director.
• Update and maintain the email Listserv.
• Maintain the ER and LOD websites.
• Schedule meetings and coordinate with administrative assistants across campus.
• Maintain the Learning Management System (LMS) and other LOD systems and assist users with enrollment.
• Support logistics for in-person and virtual training sessions, including room setup, technology, materials, and registration.
• Pull attendance analytics and prepare reports for the LOD team.
• Ensure eLearnings meet branding standards and update content as needed.
• Respond to inquiries received through the LOD vanity account.
• Create one-pagers, PowerPoint templates, and other training materials.

• Support the Executive Director's and LOD calendars.

• Administer severances in accordance with the Reduction in Force (RIF) policy.
• Perform other duties as assigned by the Executive Director.

Pay Grade: 16

This position is hybrid, with the expectation of a schedule that includes onsite and work from home opportunity. This position is expected to work the hours needed to meet professional responsibilities.

• Bachelor's degree
• A minimum of two (2) years of experience involving:
  • General human resources, administrative or related experience. Administrative office experience within higher education is preferred.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, Abilities

• Strong interpersonal, organizational, analytical, writing, and grammar skills with ability to interact at all organizational levels. Includes the ability to communicate clearly, both orally and in writing.
• Strong verbal communication skills. Demonstrated ability to establish and maintain effective relationships and provide a flawless customer service experience with departments, organizational units, related programs, and external agencies.
• Demonstrated ability to work independently, exercising sound judgment and demonstrate initiative. Includes the ability to plan, organize and set priorities regarding the work to be accomplished.
• The ability to work well under pressure while coordinating several tasks simultaneously.
• Knowledge of basic human resources management theories, principles, and practices.
• Demonstrated ability to work as a member of a team of diverse skill levels and expertise.
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately.
• Demonstrated research and critical analysis skills, and report design. Ability to define problems, collect data, establish facts and draw valid conclusions.
• Demonstrated ability to operate a computer with an advanced level of computer skills, including database management, spreadsheets, e-mail, and software packages. Ability to set-up and operate standard equipment.
• Knowledge of Slate website design with ability to create and maintain departmental website.
• Demonstrated ability to communicate appropriate application of a wide variety of complex written policies and procedures to others.

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.