New

Security System Technician

City of Allen
$25.16 - $36.49 Hourly
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan, bonuses, hybrid
United States, Texas, Allen
Dec 02, 2025
Description HIRING RANGE: $25.16 - $30.82 HOURLY FULL SALARY RANGE: $25.16 - $36.49 HOURLY THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do *"Work that MATTERS!"* People First - Giving priority to others Respect - Treating others with courtesy and dignity Integrity - Serving with honesty, trust and hard work Deliver - Following through on commitments while exceeding expectations Excel - Creating an innovative and improving work environment The purpose of this building maintenance position is to maintain City facilities, with a primary focus on security systems and access controls. Responsibilities include installing, repairing, and servicing security cameras, door hardware, and related equipment, coordinating with staff and departments to minimize operational disruptions, and maintaining records of service and repairs. Other maintenance duties may be assigned as needed. This position does not provide direction to other employees. Essential Functions The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Performs installation, setup, and maintenance of facility security and access control systems for City of Allen buildings, including security cameras, video surveillance systems, door strikes, door hardware, automatic gates, automatic door openers, cabling, and related access control hardware. Work involves cleaning and adjusting cameras and lenses, installing new equipment, replacing worn or damaged locks, readers, and strikes, and ensuring all systems operate efficiently. Provides system support for cameras and card readers in connection with Video Management System (VMS) and access control software. Identifies and reports issues requiring IT or vendor assistance related to potential server or software problems. Maintains detailed records in the Computerized Maintenance Management System (CMMS), including repair logs, service calls, and inventory of parts. Familiarity with DNA Fusion/Open Options and/or XProtect Milestone systems is preferred. Coordinates with City staff, IT, and other departments to schedule installations and repairs related to security and access control systems. Ensures network connectivity requirements are met and provides basic guidance to City staff as needed. Performs work in a manner that minimizes disruption to daily operations across all facilities. Preforms basic facility maintenance tasks as requested by the Building Foreman, supporting the overall upkeep and operation of City facilities. Job Requirements Education & Experience Work requires broad knowledge in a general professional and/or technical field. A typical way to obtain the required qualifications would be: High School diploma or equivalent plus two (2) years of relevant work experience (security cameras, access controls, or low-voltage systems is preferred) Other combinations of education and experience may be considered Certification and Other Requirements Valid Class C Texas Driver's License Low Voltage or Locksmith License, preferred Manufacturer Certifications, preferred XProtect Milestone DNAFusion Security systems diagnostics background or certification, preferred Special Requirements Must be able to pass required pre-employment screenings, CJIS and fingerprint check, and have the ability to comply with state and federal requirements for Criminal Justice Information Security standards. Supplemental Information Knowledge of: General facility maintenance practices and procedures Security systems, including cameras, video surveillance, and access control hardware Door hardware, door strikes, automatic gates, and automatic door openers Basic networking and connectivity as it relates to security and access control systems Video Management Systems (VMS) and access control software (e.g., DNA Fusion/Open Options, XProtect Milestone) Computerized Maintenance Management Systems (CMMS) for logging service, repairs, and inventory Safe work practices and applicable safety regulations Tools, equipment, and materials used for installation, repair, and maintenance of building systems Methods for coordinating with staff, IT, and vendors to minimize operational disruptions Skill in: Installing, repairing, and maintaining security systems and access control hardware Adjusting and cleaning cameras, lenses, and related equipment Using hand tools, power tools, and maintenance equipment safely and effectively Basic troubleshooting of security hardware and VMS/access control software issues Maintaining accurate records in CMMS, including repair logs, service calls, and inventory Coordinating work with staff, IT, and vendors to minimize disruption to daily operations Communicating effectively with staff, other departments, and the public Prioritizing tasks and managing time efficiently Following safety procedures and building maintenance standards Physical Demands / Work Environment: This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation. Work performed in offices, mechanical spaces, and outdoors at City facilities. Frequent use of ladders, hand tools, and power tools. Must be able to lift and carry up to 50 pounds. Occasional evening or weekend work may be required to resolve urgent issues. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.