Supv, Billing

This is whereyour work makes a difference.

At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job-you will find purpose and pride.

Your role

The Billing Supervisor for Baxter Cardiology is responsible for supervising employees' medical billing of commercial insurance and government program claims for all Cardiology devices. This role is directly responsible for oversight to ensure the efficiency of billing functions and operations, executing departmental policies and procedures related to Billing to ensure collection of claims as well as compliance with existing payer and internal policies to achieve maximum reimbursement for services provided across all lines of business (Commercial/Medicare/Medicaid).

Additional duties include identifying and ensuring adherence to payer requirements for documentation and authorization, staff training, identifying and resolving escalated payer or patient issues, and collaborating with cross-functional stakeholders to ensure business processes and productivity measures are met to achieve team collections and accounts receivable goals.The Billing Supervisor is responsible for leading, motivating, and communicating change across the Billing team.

What you'll be doing

• Supervise a team, including hiring, firing, disciplinary actions, training, employee development, and performance management.

• Monitor workloads for functional areas, including daily performance metrics, adherence to standard work policies, specific projects, and cross-functional training.

• Develop and maintain partnerships with other RCM teams and key stakeholders to meet business needs.

• Identify and develop strategies surrounding specific payer issues to improve clean claim and collection rates.

• Monitor and evaluate team effectiveness and individual productivity measures against established performance standards.

• Apply corrective measures as appropriate to ensure standards are maintained and goals are achieved.

• Collaborate with the supervisory team to ensure consistency in communications and procedures across Revenue Cycle Management.

• Provide training and mentoring to new team members, answer questions, and provide support to all team members.

• Assist staff in career development.

• Coordinate teamwork and ensure quality objectives and work deadlines are met.

What you'll bring

• High school diploma or equivalent required, associate's or bachelor's degree preferred.

• 3-5+ years of relevant experience required

• 2+ years supervisory or leadership experience required; experience working with Cardiology devices a plus.

• Knowledge of federal, state, and local regulations, guidelines, and standards, including a working knowledge of Compliance and HIPAA rules and regulations

• Billing database software experience required.

• Clearinghouse and payer portal experience preferred.

• Basic understanding of other revenue cycle functions preferred.

• Exceptional written, verbal, interpersonal communication, and presentation skills

• Innovative critical thinking and proven problem-solving skills concerning complex issues

• Strong attention to detail with a sense of urgency

• Ability to organize and prioritize workload.

• Strong attention to detail and accuracy

• Ability to develop and maintain positive working relationships, with coaching and training expertise.

• Proficiency with Microsoft Office required.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000.00 to $82,500.00 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.