Job Opportunity
Job ID:51712 Positions Location: Lansing, MI Job Description General Purpose of Job: The
Description:
Positions Location: Lansing, MI
Job Description
General Purpose of Job: The Scheduling & Staffing Specialist determines the scheduling and staffing needs of the Children's Center with limited oversight and direction from the Managers of Children's. In addition, they complete timekeeping processes to ensure the organization has appropriate resources to meet the needs of our patients while interpreting various union and non-union pay practices correctly. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Ensures adherence to and participates in scheduling practices that meet the needs of our patients and the organization
- Assesses and determines department staffing needs using reporting analytics, established staffing guidelines, bargaining unit agreements, and other operational information.
- Balance caregiver resources based on patient and departmental needs.
- Determines staffing vacancies and contacts caregivers to fill open shifts.
- Coordinates staffing data, including absences for all departments.
- Conducts timekeeping practices ensuring consistent adherence to policies across all departments.
- Consistently documents accurate information in Kronos.
- Compiles data and prepares regularly scheduled or special reports, analyses, and statements.
- Continually expands knowledge and expertise in the staffing process and Kronos application.
- Assists all levels of Management in their interpretation and compliance of all policies, union contracts, regulations and laws relating to timekeeping and scheduling.
- Provides excellent customer service to all customers, fostering an environment of teamwork and high productivity and practices fiscal responsibility through improvement and innovation.
- Balance and Maintain schedules for RNICU, Pediatrics and PICU Caregivers, including on call, per diem and transport schedules
- Greets customers and offers assistance using AIDET.
- Answers incoming telephone calls promptly and courteously, states greeting, name, unit and offer of assistance. Takes messages and delivers to appropriate Caregiver in a timely manner.
- Maintains the patient's medical chart by ensuring all forms are properly labeled and incorporates them into the chart in a timely, organized, and accurate manner. Confirms each patient chart contains a signed consent for treatment. Completes and documents physician ordered consults timely and accurately.
- Maintains the departmental records of admission, discharges, files, reports, schedules, etc.
- Maintains the Pyxis patient label book.
- Communicates significant information regarding patient to appropriate health care team.
- Identifies and trouble shoots technology failures and handles computer down time. Checks EPIC downtime PC daily. Completes daily checklist accordingly.
- Maintains hospital standards by participating in mandatory in-services and requirements.
- Special Care Nursery (in addition to the duties above):
- Support unit lockdown by maintaining security code lists, answering phone and verifying entry to unit viacamera and confirmed access code
- Enter immunization into MICR
- Maintain HUGS system-tags, alarms, patient administration (registering, discharging)
- Maintains a clean and orderly nursing unit, empties trash and cleans equipment, provides all cleaning support to equipment and unit
Job Requirements
| Work Experience |
* Minimum of 3 years previous experience in professional office setting or hospital setting * Previous experience in staffing, scheduling and/or payroll * Previous experience with utilizing Kronos preferred |
| Education |
* High school diploma, G.E.D. or successful completion of 12 grades combined with continued enrollment in early college program |
| Specialized Knowledge and Skills |
* Demonstrates excellent knowledge of computer software and skills in utilization including Excel and Windows. * Demonstrates strong critical thinking and analytical skills with the ability to handle multiple tasks concurrently, think logically and sequentially and make complex decisions encompassing multiple variables. * Demonstrates ability to quickly adjust to change. * Demonstrates ability to work independently and with a team in a fast paced, high volume environment with emphasis on accuracy and timeliness. * Demonstrates excellent verbal and written communication skills, including relationship building, negotiation, persuasion, diplomacy and advocacy. * Demonstrates ability to interact efficiently and effectively with Managers, Directors, frontline caregivers and peers. * Demonstrates ability to work in stressful situations and manage conflict respectfully. * Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. |
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Administrative/Clerical
Requirements:
| Shift |
Days |
| Degree Type / Education Level |
High School / GED |
| Status |
Full-time |
| Facility |
Sparrow Hospital |
| Experience Level |
4-9 Years |
|