IT Desktop Support Technician

Job Title: IT Desktop Support Technician
Locations: El Dorado, AR
Pay: $22 - $29.52 /hour
Zip Code: 71731
Keywords: #ITDesktopSupportTechnicianjobs; #ElDoradojobs;

Job Responsibilities
*Laptop/PC imaging, configuration, and setup
*Delivering new devices, data transfer, and connecting to M365 cloud services
*Software installs & configurations
*Working Incident/Request tickets in ServiceNow
*Printer troubleshooting
*Windows 11 & M365 suite support
*Basic Wi-Fi/network troubleshooting
*Managing hardware asset inventory
*Providing excellent customer support
*Fast-paced-must be organized and adaptable
*Experience in a plant/manufacturing setting is a plus

Required Skills
*Strong experience with Laptop/PC imaging & setup (primary focus)
*Reliable transportation to rotate between 3 Lanxess sites:
oEl Dorado Central Plant: 2226 Haynesville Highway, El Dorado, AR 71730
oEl Dorado South Plant: 324 Southfield Cutoff HWY 167, El Dorado, AR 71730
oEl Dorado West Plant: 5821 Shuler Road, El Dorado, AR 71730

Work Schedule
*Any 8-hour shift between 7 AM - 5 PM (30-min lunch)
*Standard shift listed: 7:00 AM - 3:00 PM

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.