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Business Planning & Support Analyst - Commercial Credit Risk (Hybrid)

First Citizens Bank
United States, California, Los Angeles
Nov 14, 2025
Overview

This is a hybrid role that must sit in one of these locations: New York, Boston, Raleigh, Los Angeles, or San Francisco.

This position provides support for the management reporting, analysis, planning, and implementation of business process enhancements and improvements to ensure the efficient and compliant operation of the Group. Works directly with leadership, team leaders, internal and external business partners and stakeholders to implement business processes and initiatives and support all management reporting to enable the business unit to increase and enhance production, while satisfying financial, regulatory, and compliance reporting requirements.


Responsibilities

  • Business Strategy - Supports current plans, processes, and requirements that identify factors negatively affecting the business unit. Aids in the delivery of strategies and solutions that address identified issues, coordinating business efforts to achieve success. Provides support in creating internal communications for the business.
  • Project Management - Supports projects as directed, serving as a resource to the business unit or organization. Utilizes expertise to provide guidance, feedback, and direction on business unit operational matters. Aids in the communication of performance results and expected behaviors.
  • Reporting - Produces reports based on analysis, industry trends, and process capabilities. Identifies patterns, problems, and areas of improvement, and tracks effectiveness of implemented enhancements. Creates specifications, project plans, and other documentation in support of business initiatives.
  • Data Analysis - Sources, compiles, and interprets data. Performs data analysis, effectively communicates and providing analysis output.

Qualifications

  • Bachelor's Degree and 4 years of experience in Project Planning, and Financial Services industry OR High School Diploma or GED and 8 years of experience in Project Planning, and Financial Services industry

Preferred Qualifications

  • Proficiency in all Microsoft Office Products, with particular focus on PowerPoint
  • Proficiency with Tableau
  • Strong communication skills
  • Experience with management reporting within a Commercial Banking environment
  • Strong collaborative workplace experience and skills

This job posting is expected to remain active for 8 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $120,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

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