Insurance Services Specialist - Outpatient Insurance Services - Orion Building

Outpatient Insurance Services (OIS) Lee Health
Orion Building | 6630 Orion Drive, Fort Myers, FL 33912
Full Time | Shift 1 | 8:00 AM4:30 PM
Pay Range: $20.50 $24.09/hr (Minimum to Midpoint)

Are you someone who thrives inmedically based insurance workflows, loves interpreting complex information, and enjoys being a key part of the patient financial experience?

As thefirst point of accessfor Lee Health patients, our Insurance Services Specialist plays a vital role in ensuring accurate, timely, and complete financial clearance. You will:

• Verify insurance coverage & benefits

• Complete authorizations and financial screening

• Communicate with patients, payers, and internal teams

• Navigate multiple systems through high-volume work queues

• Apply medical terminology and analytical skills to secure correct reimbursement

This role is perfect for detail-oriented, tech-savvy individuals who enjoy fast-paced, meaningful work that directly supports patient care.

Were looking for someone who excels in:

• Verbal communication (telephone-heavy role)

• Multi-system navigation & data interpretation

• High-volume task prioritization

• Analytical thinking

• Customer service with a professional, supportive tone

Knowledge of medical terminology isrequiredto obtain accurate authorizations.

• High School Diploma or Equivalent Required

Youll shine in this role if you have experience with:

• No licensure required

• No certifications required

• Strong communication & interpersonal skills

• Tech savvy with solid computer proficiency

• Basic math competency

• Experience withinsurance verificationormedical billingis a plus

• Ability to stay organized, flexible, and composed in high-volume environments

Fort Myers, Florida