PROGRAM ASSISTANT

Serve visitors by greeting, welcoming, directing and announcing them to the person being visited.

Answer, screen and forward any incoming phone calls and provide basic information when needed. Ensure
messages are taken with detail and ensure messages get to the appropriate employee.

Receive and sort daily mail/deliveries/couriers. Work with appropriate Melwood employees to take inventory
and provide a detailed list of items needed.

Maintain security by following procedures and controlling access.

Perform other clerical duties such as filing, typing and submitting purchase request form to appropriate
personnel, receive shipped items and distribute as appropriate.

Completion of data processing which may entail but not limited to recording attendance in Efforts to
Outcomes data base system by the close of business, tracking program inventory and supplies, inputting
client information, and uploading of all signed quarterly and annual reports, and upload required documents
into the Virginia WAMS system . These tasks ensure accurate record-keeping, efficient resource allocation,
and effective program evaluation.

Ensuring the reception area is clean, tidy, and presentable, stocked with necessary supplies, and reflects a
professional image.

This role may occasionally require the use of a company vehicle for work
purposes, driving a company vehicle to various locations for meetings, transporting goods, personnel, or
deliveries.

Qualifications:

Communication Skills: Excellent verbal and written communication skills are a must.
Organizational Skills; Time Management: The ability to prioritize tasks, manage multiple projects, and meet deadlines.

Computer Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

Attention to Detail: Accuracy and attention to detail are essential for tasks like data entry and document preparation.

Problem-Solving: The ability to identify and resolve issues quickly and effectively. Adaptability: The ability to adjust to changing priorities and work environments. Confidentiality: Maintaining the confidentiality of sensitive information.

Proven working experience in similar roles.

Intermediate experience in Microsoft Office products such as Word, Outlook and Excel.

Education: Minimum of Associates degree with an emphasis in business, administration or related field of study is required.