New 
Software Engineer II
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 31, 2025 | |
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OverviewCome join us in building Microsoft's real-time communication products at a global scale! The Intelligent Conversation and Communications Cloud (IC3) powers products such as Skype, Teams, and Azure Communication Services. In IC3, you will enable customers to do more by providing reliable and high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. We are looking to take our core technology to new AI-driven scenarios and build the real-time platform of the future.As a Software Engineer II in IC3, you will have the opportunity to make a broad, positive impact across many critical IC3 domains such as chat, audio/video calling, meetings, client stack, service and data engineering, and service management. You will also work with fundamental technologies in the Real Time Communication field, such as low-level networking and media connectivity.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesWorks with appropriate stakeholders to determine user requirements for a feature.Supports identification of dependencies, and the development of design documents for a product feature with oversight.With guidance, learns to create and implement code for a product, service, or feature reusing code as applicable.Assists and learns about breaking down work items into tasks and provides estimation.Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook.Reviews current developments and proactively seeks new knowledge that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. | |