Mgr-Distribution Reliability & Resiliency (3 Positions: Pineville, New Iberia, St. Tammany)

3 Positions: New Iberia, Pineville and St. Tammany

At Cleco, we're not just poweringlives-we're powering a cleaner, smarter future for Louisiana.With bold investments in innovativeenergysolutions, we're transforminghow we power ourcommunities: smarter, cleaner, and more sustainable.This is a long-term commitmentto our people and our communities because our future-and the future of generations to come-depends on it. If you're ready to make an impact where it matters most, join us at Cleco-where we're Energizing Your Tomorrow.

The Manager - Distribution Reliability & Resiliency is a department leader with strong operational experience relating to the management and maintenance of electric distribution system rights-of-way, construction, inspections, and service. Primary role is to oversee and direct the annual planning and execution of system maintenance, including tree trimming and vegetation management of Cleco's 13,000 miles of electric lines, pole inspections and replacements, along with all Distribution system resiliency efforts, in support of improved system reliability to meet desired customer service levels. This involves strong vendor management skills, a keen awareness of field crew safety, strong budget and expense management skills, and the ability to establish KPIs and analyze performance measures. Additionally, this individual works closely with Distribution Operations Leadership Team, Engineering and other departments to assist in achieving companywide targets. Through regular contractor management, this leader also serves a key role in the corporate storm team by acquiring and directing tree trimming and line contracting crews during service restoration efforts following major storms.

Key Responsibilities

• Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence
• Provides leadership and direction to meet defined corporate, LOB and departmental goals, to help achieve overall customer satisfaction, operational and safety goals.
• Serves as a liaison between business stakeholders and staff within the organization.
• Interacts and influences Director level management on a regular basis to proactively support business objectives both within the group and across the overall organization.
• Leads & coaches and makes sound, fact based decisions.
• Actively manage the working relationships with other organizations in pursuit of objectives and goals.
• Develop and manage annual operating plans for distribution right-of-way re-clearing, distribution system maintenance and rehabilitation, distribution resiliency planning and execution, and statewide contractor services to achieve targeted performance results and efficient use of budgeted funds.
• Using historical data and vegetation management analytics tools, work with Engineering, GIS and operations managers to identify circuits to be re-cleared, inspected and rehabilitated, according to current construction standards to achieve desired reliability goals.
• Through thorough and ethical vendor management practices, properly manage vendor agreements to achieve maximum performance from contracted resources.
• Direct mutual assistance efforts, including use of mutual assistance crews for impacts to Cleco's service territory, and release of native contractors or assignment of Cleco employees to support other utilities.
• Responsible to ensure team successfully attends and completes all assigned safety and training modules, including TOPI / Human Performance training programs.
• Establish, monitor and maintain KPIs and other measures to ensure effective use of allocated budget.
• Readily provide assistance with labor and / or equipment when called upon to share resources across the T&D organization.

Qualifications

Required Education, Skills & Experience

• Bachelor's degree in engineering, business or related field preferred and/or 10+ years of related experience
• 2-5+ years people management experience
• Knowledge of standard business practices and professionalism
• Ability to interact with all levels of employees to address difficult issues
• Ability to manage high workloads and conflicting priorities
• Proactively supporting employees to optimize performance and well-being.
• Detailed-oriented and high work standards in support of seamless execution
• Strong analytical and critical thinking skills to interpret KPIs/metrics and derive insights into actionable opportunities
• Drive issues to resolution while maintaining an atmosphere of collaboration
• Maintain a strong knowledge of industry and technology trends
• This level is based only on availability in approved org design/structure; strict adherence is required.
• Progression to this level is strictly restricted on the basis of critical individual capabilities and business requirements

Licenses and Certifications

Arborist License preferred

Key Competencies

BEHAVIORAL

• Building Organizational Talent*
• Building Partnerships
• Leading Teams
• Business Acumen
• Communication
• Courage
• Building Self-Insight
• Building Talent*
• Driving for Results
• Energizing the Organization
• Driving Execution
• Building Trusting Relationships
• Driving Innovation
• Planning and Organizing
• Safety
• Establishing Strategic Direction

TECHNICAL

• Analytical skills
• Compliance

May perform other duties as assigned.

Salary dependent on experience, skills, education, and training.