Solutions Engineer

Join us as we Rise to the Challenge

At KCI, we're building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employee's have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us.

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #53 on Engineering News-Record's list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

As a Solutions Engineer, you will:

Align solutions to the customer's goals, needs and objectives
• Provide consultation and training to customers and team members
• Interpret specifications and build solutions to those specifications
• Develop hardware/software solutions in a logical, creative, and structured manner that will help customers solve problems
• Collaborate with customers, cross-functional teams, and subject matter experts to identify compelling solutions
• Interact with customers to execute the technical aspects of the strategy
• Work efficiently in a team setting on projects to successful completion
• Exercise judgement in developing and implementing methods and techniques to obtain desired results following industry best practices
• Deliver right-sized technology solutions/services within the allocated budget
• Provide technical support
• Develop technical documentation
• Stay current on latest technologies and methods
• Regularly interact and build relationships with team members, managers, customers, and business partners
• Support development of proposals in response to Request for Proposals (RFPs)
• Support business development and marketing initiatives by meeting with customers and prospective customers, attending industry events, and giving presentations
• Comply with all KCI policies and procedures
• Complete other duties as required/assigned

Education, Skills and/or experiences required:

• Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, Systems Engineering, Mathematics, Statistics, or related field is required.
• Minimum three years of experience as a Solutions Analyst or similar role
• Demonstrated experience to learn quickly and apply new technologies to solve problems
• Ability to develop and maintain deep knowledge of customers, data, business, and markets
• Demonstrated ability to communicate well with colleagues and customers, both written and oral
• Pre-employment drug screening and background check is a condition of employment. motor vehicle checks may be required based upon position.

Education, Skills and/or experiences preferred:

• Experience in utilities, facilities, transportation, water, and/or state/local government markets
• Familiarity with software development and systems engineering
• Knowledgeable of APIs, distributed backend systems, dimensional data modeling, SQL queries and schema design
• Experience with cloud technologies

• Understanding of prompt engineering, context window management, and retrieval-augmented generation (RAG) techniques

• Practical knowledge of Azure OpenAI, OpenAI API, or other cloud-hosted LLM platforms

• Knowledge designing, fine-tuning, and deploying Large Language Models (LLMs) such as GPT, Claude, Gemini, or Llama for enterprise or research applications.Practical knowledge of Azure OpenAI, OpenAI API, or other cloud-hosted LLM platforms
• Experience implementing, configuring, and maintaining ArcGIS Enterprise; skilled in using Esri technologies for map creation, spatial analysis, and web application configuration; proficient in building web apps and pages with ArcGIS Experience Builder; and familiar with Microsoft Power Automate for process automation.