Program Evaluator

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Program Evaluator

Behavioral Health Services

Hourly Pay Range: $24.29 - $36.66

Closing Date: 11/4/2025 or upon receipt of the first 50 applications

Job Summary: The Program Evaluator is responsible for the collection, statistical analysis, interpretation, and reporting of data. This position is also responsible for the reporting of client outcomes, program evaluation, service utilization, quality/performance improvement, and clinical research studies for both the mental health and substance abuse services focusing in youth mental health programs and Comprehensive Community Services (CCS). This is a hybrid role, with an expectation of at least two days a week in office.

Essential Responsibilities:

• Data Extraction Reporting and Visualization. Use effective methods of extracting, communicating, and reporting data. Discuss and interpret the findings with key stakeholders. Present findings according to the needs of diverse audiences. Facilitate or monitor changes resulting from recommendations made. Create dashboards using business intelligence software.
• Analyze and Interpret Data. Assess the validity and reliability of data. Use appropriate quantitative or qualitative analysis procedures. Review and interpret data in an unbiased way. Utilize data collection, statistical analysis, and reporting methods to determine behavioral health outcomes and program effectiveness. Make judgments about the findings, draw conclusions, and make recommendations. Contribute to system improvement activities based on program review and analysis.
• Quality Improvement Projects. Participate and/or lead quality improvement projects for the department, services areas, or external partners.
• Stakeholder Engagement/Customer Service. Act as an internal consultant regarding the implications of program analytics and business insights. Collaborate with internal and external service areas/departments.
• Grant Data Reporting. Lead grant data reporting needs for youth program grant opportunities. Complete quarterly and annual report writing.
• Provide additional support for business operations of youth serving programs within Behavioral Health Services.
• Perform all other duties as assigned.

Minimum Requirements:

• Current resident of the State of Wisconsin.
• Valid Wisconsin Driver's License and reliable insured vehicle, able to be maintained throughout employment.
• Bachelor's degree or higher from an accredited college/university.
• At least one (1) year of experience performing data analysis and/or program evaluation, preferably within a Human Services field.
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.

Preferred Qualifications:

• Experience working within youth serving programs.
• Experience working with SAP Crystal Reports and/or SQL.
• Experience with data visualization software such as PowerBI or Tableau.
• Experience with public speaking and/or presenting information to diverse audiences.

Knowledge, Skills and Abilities: Knowledge of Federal, State and County regulations, Wisconsin Administrative Code for Community Services; knowledge of the principles and practices of developing and implementing mental health and substance abuse programs; oral and written communication skills; report writing skills; analytical skills; organizational skills; ability to work productively with representatives of the Behavioral Health Services and contracted agencies; and ability to work effectively and harmoniously with staff. You will be required to drive 5-10% of the time in this role.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.