Program Manager, Digital Health Software

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you to team up with us to "innovate every day," put "people first," and take the "no-shortcuts" approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology - an advanced predictive algorithm that automates insulin delivery. But we're so much more than that. Our company's human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

A Program Manager, Digital Health Software at Tandem is also responsible for:

• Provides project management expertise and leadership to a multi-functional core team from Concept through Commercialization following Tandem's standard process for product development and/or Design change; ensures implementation and compliance to Design Control procedures and improvements of systems, procedures, and documentation.
• Plans and directs all aspects of software/systems projects/programs. Establishes project plans and objectives, develops project cost analysis, establishes and manages the project schedule and budget, manages resources, tracks progress, and provides updates to management and external partners.
• Works closely with the Program Office, Project Managers, and functional heads to resolve resource allocation issues, conflicts, and priorities and to ensure projects are staffed appropriately, completed on time, and within budget constraints. Ensures efficient transfer of product from R&D to manufacturing and external marketing.
• Leads/participates in process improvement initiatives related to product development, resource management and allocation, design controls, and other areas that impact cycle time, efficiencies, and compliance in medical device product development.
• Communicates and presents regular and timely project status updates to various levels of the organization including the executive leadership team and external partners.
• As necessary, performs other duties as required to support the PMO.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Other responsibilities as assigned.

WHEN & WHERE YOU'LL WORK:

This role will be a mix of in-office work at our corporate headquarters in Del Mar, CA and remote work. This position is expected to be in office 2-3 days per week but may vary depending on business demands.

WHAT YOU'LL NEED:

• Bachelor's degree in engineering or a related field; or a combination of education and applicable experience.
• 4 years' directly related experience in managing projects in FDA-regulated and ISO 14971 certified industry.
• 4 years' experience in the medical device industry and compliance with internal Quality Systems.
• 3 years' experience in managing projects from inception to post-market sustaining using a phase-gate methodology.
• Experience in the implementation of regulatory requirements for medical device development such as FDA's Design Controls, ISO's Risk Management and Medical Device standards, ISO Software Development standards (e.g., IEC 62304).
• Ability to work in matrixed environment, establishing a sphere of influence with both the functional and vertical organizations.
• Ability to drive cultural change through implementation of best practices in project teams.
• Ability to communicate and influence up to manage project scope and resources.
• Ability to lead cross-functional project teams with focus, motivation, and creativity to consistently meet project timelines.
• Proficient in the use of Project Management Tools for planning, work breakdown, scheduling, task estimation, and collaboration.
• Advanced Microsoft Office skills:
  • Excel:Forms, Formulas, Functions, Pivot Tables, & Graphs
  • PowerPoint:Graphics & Animation
  • MS-Project:Resource loading, tracking

• Knowledge and experience of web applications or Cloud software a plus.

• Ability to create and review project Change Assessments and Integrated Change Plans.
• Ability to communicate effectively both orally and in writing.
• Experienced in establishing and maintaining cooperative working relationships with Company management and outside business associates. while performing assigned duties.
• Ability to engage with technical leads and influence decision making.
• Ability to interact with executive management on a regular basis.
• Ability to represent Tandem at professional and business functions in a competent manner.
• Excellent advocacy and persuasive skills.
• Ability to maintain confidentiality.
• Ability to effectively manage project schedules and milestones.
• Ability to maintain updated knowledge of products, procedures and of changes within the medical device industry.
• Ability to follow Quality Processes and elevate Product Development using best practices.
• Ability to manage risks and determine appropriate level of escalation to the appropriate stakeholders.

• Ability to manage post-production launches and track key performance indicators. Knowledge of agile/scrum development methodology.
• Strong understanding of engineering principles, theories, and concepts.
• Proven ability to meet business goals and enhance customer value by facilitating frequent, high-quality releases.

EXTRA AWESOME:

• Certificate in Project Management (PMP) is desired, or willing to pursue professional certification in the future.
• Scrum Certification a plus.
• Experience in managing projects focused on solutions for people with diabetes a plus.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $130K - $150K annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate's location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

SPONSORSHIP:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU'LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don't meet 100% of a job description's criteria - maybe you're feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share!

APPLICATION DEADLINE:
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

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