Food Pantry Aide Part Time

THE SALVATION ARMY

North and Central Illinois Division

JOB DESCRIPTION

JOB TITLE: Food Pantry Aide

LOCATION/DEPT: Peoria Food Programs

REPORTS TO: Peoria Food Service &Warehouse Operations Manager works in coordination with the Lead Food Pantry Specialist.

PEOPLE MANAGER: No

FLSA CATEGORY: Non-Exempt, Part Time.

PAY GRADE: 201

PAY RATE: $15.75 - $18.53 Hourly

WHO WE ARE

At The Salvation Army, we are dedicated to "Doing the Most Good". We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY

Provides support to Food Services & Warehouse Personnel in coordinating the distribution of food pantry services to the community. Assists in the distribution of food pantry services to the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate daily assignments with the Lead Food Pantry Specialist to maintain efficient operations.
• Assist with the daily operations of the food pantry, provide crisis assistance with grocery & hygiene items to those in need, documenting as necessary.
• Keep the front desk presentable with up-to-date flyers.
• Complete and file intake paperwork and all necessary documents for clients, including data entry into the electronic system and SIMS database.
• Receive and document gift in kind (GIK) donations delivered to the warehouse.
• Assist with daily unloading, shelving, stocking, and storing of food donations and deliveries as needed for the food pantry.
• Communicate with Lead Food Pantry Specialist on items/supplies needed.
• Maintain cleanliness of work area, including keeping client files organized and updated.
• Adhere to Health Department policies and procedures ensuring compliance.
• Maintain ongoing compliance in the Food Handler Serv Safe Certification.
• Complete CPR/ First Aid/ Blood Borne Pathogens Training.
• Perform other duties assigned related to Peoria Food and warehouse programs.

Administrative Expectations

• Successfully satisfy the training requirements associated to the position and as required by The Salvation Army.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

Education:

High School diploma, equivalent experience will be considered in lieu of.

Experience:

Must have the ability to work cooperatively with others as a team member performing duties and providing support to the community and clients. Must be able to maintain composure and positive attitude while serving guests in the fast-paced and high demand food pantry.

Skills/Abilities

• Team player, self-starter, and perform well with minimal supervision. Take instruction from others.
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Must have the ability to independently understand and follow simple instructions.
• Close attention to detail and a high level of confidentiality
• Ability to multi-task several projects concurrently.
• Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications.

JOB LIMITATIONS

• This individual will only commit resources of The Salvation Army that have been allocated or approved.
• This individual will adhere to all policies and procedures in carrying out the responsibilities of this position. The individual will keep the designated supervisor informed of all critical issues relating to their area of responsibility.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• This position will be required to do light to moderate physical work. Sometimes heavier.
• To successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment including a PC and potentially make public presentations/interactions.
• The work environment for this position includes a warehouse environment with moderate noise level.

REPORTING RELATIONSHIPS

• This position reports to the designated supervisor.
• In context related to this position's duties, this individual will interact with a wide range of contacts both internal and external. In these contacts he/she will act as a representative of The Salvation Army and its mission.

PERFORMANCE MEASURES

• This individual will be evaluated on how effectively the outcomes of this position are achieved. Timeliness and accuracy of accomplishing assigned goals will be reviewed. An evaluation of how effective service is provided. Performance will also be determined by outcome information provided during weekly staff meetings and monthly reports.

POSITION LIMITATIONS

This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.