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Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term)

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Oct 18, 2025
Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term) Job ID: 321984 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $60,136.00 - $78,176.50/annually, DOE Grade 116 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Funding Information This is a short-term assignment with a projected end date of June 30, 2026 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term) is responsible for the administration, coordination, and continuous improvement of the Maricopa Promise Scholarship program. This role supports the full lifecycle of the program, from application development to eligibility determination, student communication, and data reporting. The Maricopa Promise Program Coordinator/Student Services Analyst Sr. (Short-Term) is the liaison between internal departments and college teams, ensuring efficient program operations, compliance, and alignment with institutional goals. The position requires a combination of technical, administrative, and interpersonal skills to manage multiple stakeholders and ensure students receive timely, accurate support and funding. Essential Functions 35% - Application Development & Eligibility Determination: Develops, maintains, and oversees the Maricopa Promise application process Determines initial and ongoing student eligibility in alignment with program requirements and collaborates with relevant departments for verification 20% - Student Communication & Outreach: Designs and implements a comprehensive communication strategy to guide students through the program Ensures timely, accurate messaging regarding application status, eligibility, and next steps 15% - Internal Stakeholder Collaboration: Acts as the primary liaison to colleges and internal departments, providing regular updates, addressing inquiries, and supporting consistent program implementation across the district 15% - Award Processing & Coordination: Communicates award decisions to Financial Aid. Ensures accurate and timely processing of awards, mirroring best practices from similar programs like Phoenix Promise 15% - Data Reconciliation & Reporting: Conducts ongoing reconciliation of program data, ensuring financial and operational accuracy Prepares regular reports on participation, funding, and outcomes to support institutional decision-making Minimum Qualifications Bachelor's Degree from a regionally accredited institution in education, sociology, business administration or related field and four years of progressively responsible student services experience coordinating, administering, planning, or evaluating. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications Two (2) or more years of experience coordinating student programs, scholarships, or financial aid processes within a higher education institution or similar setting. Two (2) or more years of proficiency in using student information systems (e.g., PeopleSoft), CRM tools, or web-based application platforms. Two (2) or more years of experience in developing and executing student communication plans across email, SMS, and other platforms. Two (2) or more years of demonstrated ability to analyze data, perform reconciliations, and generate clear, actionable reports. Proven ability to collaborate effectively with cross-functional teams and communicate with both internal and external stakeholders. Project management certification Special Working Conditions Work is routinely performed in an indoor office environment. May be required to sit for a long period of time, viewing a computer monitor May be required to lift or carry up to 25 lbs. May be required to work evenings and weekends This position may travel to a variety of locations on and off campus as needed to conduct District or College business. Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://business.maricopa.edu/risk-management/motor-vehicle-usage/motor-vehicle-driving-requirements In order to drive a Maricopa vehicle during an in-person meeting/session or visit. Candidate is able to drive their own vehicle if preferred, but Maricopa does not reimburse for travel, insurance, maintenance, or other vehicle expenses. Virtual/Hybrid Work Schedule: This position is afforded to work virtually, in a hybrid, and in the office. Position is located at the Maricopa Community Colleges' Wood Street location, 4110 E. Wood Street, Phoenix, AZ 85040. Office laptop, keyboard, mouse, and 2 monitors are provided via employee equipment loan agreement with a docking station to facilitate working in the office and remotely. Remote work requires a dedicated workspace with few distractions and interruptions, and reliable internet services. Office equipment is the property of the Maricopa Community Colleges and must be returned upon assignment completion. Hours of operation are 7:00 AM - 6:00 PM, with varied schedules within these hours. May be required to work on-site, hybrid, or at home. Technology (computer, monitors, mouse, keyboard, etc.) will be provided for work from home, but the candidate must have reliable internet. Other workspace requirements (desks, chairs, etc.) are not provided by the Maricopa Community Colleges. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Friday, October 31, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321984&PostingSeq=1 jeid-efaba7b08586b84bae0bb0f21a6616fa