Senior Benefits Specialist

This is a hybrid position requiring on-site work 12 days per month during the first six months of employment. After that, the requirement shifts to 6 on-site workdays per month; however, based on business needs, additional on-site presence may be required.

Summary:

The Senior Benefits Specialist plays a critical role in the administration and strategic management of employee benefits programs. This position is responsible for ensuring that all benefit offerings are delivered effectively, comply with applicable regulations and align with organizational goals. The role requires expertise in benefits administration, strong analytical capabilities, and a customer-focused approach to supporting employees and internal stakeholders.

Responsibilities:

1. Administers employee benefits programs, such as such as medical, dental, vision, life insurance, retirement, disability, leave and voluntary programs.
2. Serves as a subject matter expert (SME) on benefits-related matters and provides guidance to HR partners, leaders and employees.
3. Participates in the delivery of enrollment activities, including plan setup, employee communication, vendor coordination and systems testing.
4. Coordinates with benefits vendors and third-party administrators to ensure high quality service delivery.
5. Resolves complex employee benefit issues and handles escalated cases with discretion and professionalism.
6. Educates and trains employees on benefit offerings through presentations, one-on-one consultations, and written communications.
7. Analyzes trends and utilization data to recommend program enhancements or design changes.
8. Prepares benefits reports to support compliance requirements and informed business decisions, while ensuring the accuracy and integrity of benefits data.
9. Seeks opportunities for continuous improvement, building efficiencies and enhancing the overall employee benefits experience.
   
10. Ensures compliance with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA).

Other information:

Technical Expertise

1. Excellent communication, problem-solving, and organizational skills
2. Strong knowledge of employee benefits regulations and compliance requirements

Education and Experience

1. Bachelor's degree in Human Resources, Business Administration, or a related field
2. Minimum of 4 years' experience in benefits administration

Full Time

FTE: 1.000000

Status: Fixed Hybrid