Sales Support & Order Handling Specialist

ABB Inc.
remote work
United States, North Carolina, Cary
305 Gregson Drive (Show on map)
Oct 18, 2025
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Project Manager Your Role and Responsibilities You will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. - Work model: #LI-hybrid You will be mainly accountable for: Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. Processes orders by coordinating with Project Management, Sales, Services, Logistics, and other internal teams Prepares and analyzes statistics (e.g., forecast and OTD). Keeps customers proactively informed and clarifies doubts Ensures accuracy of ERP (master data, payment/trade policy, contracts). Recommends appropriate solution for customer requests and coordinates end-to-end handling (production, scheduling, resourcing, quotes, price lists, invoices). Ensures resolution of customer issues by coordinating with Sales, Operations, Supply Chain, and other teams. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the Role Degree in Business Administration related field or experience in project administration tasks 3 years of experience in project support tasks and/or administrative role Knowledge of complete Microsoft Office package, SAP and basics of project management Mindset to continuous improvement, take ownership, drive improvement Fluent in Spanish and English What's in it for you? We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Benefits From well-being to retirement, ABB offers benefits that support every stage of your career. Lunch Allowance / Cantine: Enjoy subsidized meals or cantine access depending on your location. Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options. Company Mobile Phone: Stay connected with a corporate phone - no need to mix work and personal calls. Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal. Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company. Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career. Flexible Work Practices: We get that life happens - we support a healthy balance between your professional and personal life. Wellbeing Program: From mental health support to wellness activities, we've got your back-mind and body. More about us ABB Traction Division is a recognized leader in onboard propulsion technologies that drive innovation in rail, bus, and industrial vehicle electrification. A comprehensive range of high-performance and full lifecycle managed propulsion, auxiliary and energy storage solutions help improve energy efficiency and contribute to making transportation more sustainable. ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and around 110,000 employees worldwide. ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB).www.abb.com At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences. Call to Action Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. #ABBCareers #RunwithABB #Runwhatrunstheworld We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.