New

Master Control Supervisor

Diversified
63.99 USD-78.21 USD
paid time off, paid holidays, 401(k)
United States, D.C., Washington
Oct 18, 2025
About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: Lead a 24/7 master control broadcast operations team responsible for secure transmission, recording, and distribution of multimedia content across federal systems. Oversee live event production, signal routing, encoding, archiving, and compliance with broadcast and cybersecurity standards. Manage a multi-level team, enforcing strict SOP, and serve as the senior technical escalation point for complex signal integrity and systems interoperability challenges. What You'll Do: Manage shift schedules, briefings, and surge support to ensure 24/7 readiness coverage for live feeds, time-critical ingest, and ad-hoc surge events. Supervise, mentor, and lead team in ensuring operational excellence. Act as senior authority for live feeds, signal flow, switching, transcoding, and multi-platform distribution. Troubleshoot and resolve signal issues and ensure quality across HD/SDI, 4K, ST 2110, AES67 standards. Liaise with engineering, IT, cybersecurity teams and clients as needed. Plan secure live streams, remote contributions, and simulcasts. Ensure content compliance and coordinate support services. Lead master control preventative maintenance, system upgrades, and documentation. Ensure SOP and regulatory compliance. Drive automation and workflow enhancements. Produce shift logs, incident reports, weekly summaries, and monthly performance dashboards and participate in quarterly reviews. Work Schedule: Monday-Friday, flexible shifts (7:00 AM-9:00 PM) On-call coverage for evenings, weekends, holidays. Fully on-site at a secure federal facility in the Washington D.C. area. What You'll Bring: Education & Certifications: High School Diploma or Equivalent Required Skills/Qualifications: Must have a minimum of active interim security clearance and ability to obtain/maintain active TS/SCI clearance. Minimum 10+ years in broadcast/master control/NOC management, with 3+ years supervisory experience. Expertise in live media signal workflows, monitoring, switching, routing, distribution, live streaming, and troubleshooting. Familiarity with automation systems, media production, and QC tools Knowledge of SDI, HDMI, Dante, IP-based standards and must possess solid troubleshooting skills. Preferred Skills/Qualifications: Experience in federal government or major TV network broadcast operations. Relevant broadcast and IT industry certifications. Familiarity with CCTV, IPTV, fiber optic transmission, and VTC systems. Experience and skills with editing, graphics, switching, cameras, audio, and live streaming. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan options to suit your family's needs Dental (including orthodontic coverage) and vision plans Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401k with Employer Match Paid Time Off and Paid Holidays Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services Commuter Benefits And much more To learn more about becoming part of the Diversified team, visit us at our career siteor email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.