Database Administrator III

Project/Work Planning

• Plans and organizes database activities regarding reliability, performance monitoring and tuning, security, backup and disaster recovery.
• Participate in long term planning for software and hardware upgrades.
• Works with Project Managers to allocate DBA resources.

Design/Develop

• Works with analysts to understand business needs.
• Participates in cross-team and cross-project implementations.
• Translates logical data models into physical database designs.
• Develops physical databases.
• Assists system engineer in the design of highly available and redundant storage area networks.
• Establishes information flows.
• Develops and maintains enterprise data documentation and metadata models.
• Develops and provides database requirements to system administrators.
• Designs, monitors and maintains data replication primary and secondary databases.
• Develops, tests, maintains, and exercises procedures for backup, restoration and disaster recovery for high availability, high volume mission critical databases.
• Designs, codes, edits, installs and verifies stored procedures and functions for accessing, maintaining, and populating databases.
• Recommends and implements db solutions to support data integrity efforts.
• Designs and implements required security controls are designed around data and databases.

Testing

• Participates in projects that require testing and produces metrics and samples for further analysis.

Performance Management

• Ensures optimal database performance and availability.
• Monitors utilization for capacity planning.
• Troubleshoots and resolves applications (ex., SQL) performance issues.
• Forecasts utilization patterns and recommends modifications or upgrades.
• Proposes and implements enhancements to improve system performance and reliability.
• Conducts application transaction volume and traffic analysis, and interprets the impact on database performance.

Database Administration

• Maintains development, production, and multiple testing environments
• Oversees the upgrades of databases, adding new structures or elements.
• Provides, evaluates and develops data access tools and techniques.
• Directs the scheduling of DBMS software installs.
• Builds scripts automating the daily operations of database management.
• Monitors transactions between application systems and the database for the purpose of identifying and improving inefficiencies.

Database Security

• Maintains and monitors database security, integrity and access controls.
• Controls privileges and permissions to database users.
• Provides audit trails to detect potential security violations.
• Makes recommendations to improve security.
• Participates in security investigations as needed.
• Assures that appropriate information security is applied in all tasks.

Database Support

• Provides production support/ database access 24 hrs x 7 days a week and ensures high availability.
• Conducts Level 2 and 3 support.
• Troubleshoots databases accessibility, availability or operability problems.
• Determines the appropriate course of actions for problems, identifies and mitigates risks, and implements solutions.
• Escalates/communicates issues when necessary.

Policies, Processes, and Standards

• Assists in establishing and supporting enterprise policies, processes, and standards.
• Ensures standards are adhered to.

Service Level Agreements

• Monitors performance against service agreement levels.
• Participates in the developing SLAs.
• Ensures that operating level agreements are met with internal/external customers.

Coaching/Mentoring

• Coaches and mentors team members.
• Provides performance feedback to managers.

Research/Evaluation

• Evaluates future technologies and makes recommendations for software and hardware upgrades and technology solutions.

• Bachelor's degree in programming/systems or computer science, information systems, specialized training, certification, or equivalent work experience.
• Typically requires 5 or more years of database administration experience working with various database management systems.
• Has a broad level of understanding surrounding information systems, application and/or Web standards and database licensing.
• Thorough understanding of performance monitoring, analysis and tuning.

CORE CAPABILITY REQUIREMENTS:

Adaptability

• Advanced (A): Calmly takes control of high-pressure situations. Maximizes the output of limited resources. Shifts tactics and redefines organizational priorities. Implements new practices when original approach and assumptions are no longer valid. Conducts transition planning and fosters employee involvement. Manages high-level milestone accomplishments across multiple change activities. Recommends large-scale change interventions.

Analytical Thinking

• Intermediate (I): Coordinates the information gathering and reporting process. Reviews trends and compares to expectations. Conducts research to define problems and prepares responses to anticipated questions. Prioritizes multiple issues and opportunities. Identifies relationships and linkages within several information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Defines priorities within performance objectives. Reports and identifies areas that need guidance in order to resolve complex issues. Anticipates the possible outcome of potential solutions.

Communication for Results

• Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action.

Information Seeking

• Intermediate (I): Utilizes a variety of information and data sources pertaining to organizational and professional trends. Checks the source for omission and accuracy. Identifies the sources that are appropriate for specific types of information. Checks for bias and omission. Seeks out the appropriate people to approach for guidance either formally or informally depending on the type of issue. Links information in a lateral as well as linear manner. Finds hidden data. Relates and manipulates data from various sources to create a fuller picture. Investigates and uncovers root causes of a problem or issue.

Initiative

• Intermediate (I): Seeks out new challenges that require risk taking. Determines the resources, team support, and technical needs necessary to enable success and procures them. Keeps responding to the challenge in spite of obstacles and setbacks.

Problem Solving

• Intermediate (I): Applies simple problem-solving methodologies to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.

Teamwork

• Advanced (A): Consistently fosters collaboration and respect among team members by addressing elements of the group process that impedes, or could impede, the group from reaching its goal. Engages the "right people", despite location or functional specialty, in the team by matching individual capabilities and skills to the team's goals. Works with a wide range of teams and readily shares lessons learned.

Thoroughness

• Advanced (A): Identifies potential areas of conflicting priorities and vulnerability in achieving standards. Reviews department's progress against established goals, objectives, service level targets and project milestones. Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques and disciplines. Maintains a proactive work review and approval process prior to assignment completion. Solicits internal and external customer evaluation of performance and devises measures for improvement