Workers' Compensation Claims Adjuster

Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.

Job Description

We are seeking a Workers' Compensation Claims Adjuster to join our team from any Argo Group office. Our teams work together in the office five days a week to build culture, strengthen collaboration, and drive results. This role reports to a manager based in North Carolina and focuses on adjudicating workers' compensation indemnity claims in AZ, CA, MA, and additional jurisdictions directly contributing to strong outcomes for our clients.

• Adjudicate workers' compensation claims of higher technical complexity within established authority.

• Investigate claims promptly and thoroughly, including interviews, documentation review, and coverage analysis.

• Identify loss drivers and claim trends to reduce frequency and severity through strong claim management.

• Report trends and developments to claims leadership and underwriters.

• Manage litigated files and maintain proper reserves aligned with Argo's reserving philosophy.

• Ensure timely movement of claims through effective diary and workflow management.

• Coordinate internal and external resources to support resolution strategies.

• Prepare accurate, concise file documentation and management reporting.

• Negotiate timely, cost-effective claim resolutions within authority.

• Communicate professionally with insureds, claimants, attorneys, and internal stakeholders.

• Prioritize workload, manage correspondence, and maintain disciplined claim handling practices.

• Bachelor's degree or two insurance designations or four additional years of WC adjusting experience.

• Minimum 2 years' experience adjudicating workers' compensation claims in AZ, CA, and MA.

• Licensed in FL, GA, or TX, with the ability to quickly obtain all required jurisdictional licenses (within 120 days).

• Strong business acumen and understanding of how claim outcomes impact profitability.

• Proven ability to exercise discretion, independent judgment, and sound decision-making.

• Strong execution mindset-solution-focused, resilient, and reliable in delivering consistent results.

• Excellent communication and relationship-building skills.

• Effective time-management skills with the ability to handle multiple priorities in a fast-paced environment.

• Strong evaluation, negotiation, and strategic thinking abilities.

• Customer-focused approach with the ability to articulate claim value to stakeholders at all levels, including executives.

• Understanding of dispute-resolution mechanisms such as mediation and arbitration.

• High integrity, curiosity, and commitment to ongoing professional development.

• Proficient in MS Office and relevant business software; fluent in English.

• Albany & Chicago: $84,500 - $99,500

• Los Angeles & New York City: $92,000 - $108,400

Salary is location-based and commensurate with experience. All employees are eligible for annual bonuses and a comprehensive benefits package.

At Argo, claims professionals are not treated as a commodity. Our work is diverse, challenging, and impactful. Adjusters are empowered with broad authority and encouraged to develop creative, individualized solutions for each case.

We have a flat organizational structure, fostering direct interaction with senior leadership, especially on large losses. Collaboration is at the core of our claim-handling philosophy, and we actively welcome and reward innovative ideas.

Argo is committed to building an inclusive, diverse, and welcoming workplace. We encourage talented individuals from all backgrounds to apply.