Sales Representative

About Us: Kingsbury, Inc., founded in 1912, is a global leader in the design and manufacture of tilt-pad fluid film thrust and journal bearings for all types of rotating machinery. With thousands of installations worldwide, we are renowned for our innovative solutions and commitment to quality.

Why work at Kingsbury?

Flexible Scheduling: We value work-life balance and offer adaptable work hours to support your personal and professional needs.

Generous Time Off: Enjoy Vacation, PTO, Sick Time, and Holiday Pay, which includes days between Christmas and New Years Day.

Comprehensive Benefits: We cover your vision and dental insurance.

Health Club Reimbursement: Stay fit and healthy with our health club reimbursement program.

Tuition Reimbursement: Invest in your education with our tuition reimbursement.

Family-Owned: Proudly family-owned and operated for over a century.

And Many More Reasons: Discover even more perks when you join us!

Position Overview:

Serves Customers by providing product and service information. Establishes and maintains consistent sales call patterns with present and prospective accounts. Communicating with customer to determine their requirements for products and services, to determine our competitor's activities, current market prices and to uncover and communicate competitive knowledge with respect to the assigned territory.

Duties and Responsibilities:

• Processes incoming customer inquiries, requests for information and orders. Analyzes the content of the order, supplying missing or incomplete information, verifying the accuracy of the information, including pricing, discounts, Conditions of sale, shipping instructions and initiating the internal order in the company ERP system.
• Communicating with customers by visiting or other method attempting to convince prospective clients of desirability and practicability of products and services offered. Customer contact could be engineers, buyers and other personnel at industry or other establishments.
• Maintains current knowledge of shop backlog manufacturing capacity. Estimating production lead times for quotations and new orders based on contacts with the engineering, manufacturing and quality control departments.
• Studying documents such as drawings or specifications, consulting with Kingsbury's engineering and manufacturing personnel and reviewing costs of similar products previously made by Kingsbury.
• Resolves product or service problems by clarifying customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• Participating with Sales Management in determining sales and marketing strategy for accounts. Includes visiting customers as well as all aspects of correspondence and documentation related to these areas. Responsible for detecting and pursuing new opportunities in the region, for negotiating agreements and for coordinating customer projects with Kingsbury engineering and manufacturing.
• Maintain and enhance customer communication. Coordinating response to any customer request regarding a current or previous order. Visit customer sites, possibly in conjunction with other Kingsbury personnel.
• Maintains professional and technical knowledge. Attending education workshops, reviewing professional publications, establishing personal networks, participating in professional societies plus continuing education in company products, applications, sales policies and procedures.
• Completes special projects and other duties as assigned.

Qualifications:

Bachelor's degree (B. A.) from four year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Kingsbury, Inc. is proud to be an equal opportunity, affirmative action employer. All employment decisions are based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.