Default Processor I

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, North Carolina.

This position performs administrative processing for the Credit Resolution group of the Bank. Provides support to collections, foreclosure, bankruptcy, loss mitigation and recovery by sourcing necessary information. Prepares, reviews, and processes documentation relating to defaulted loans. Maintains crucial files, databases, and records utilized by the department. Handles administrative tasks such as invoicing and correspondence to facilitate business functions for other associates and management, and third-party vendors as needed. This position is considered the first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risks to the Bank.

• Documentation - Orders and/or processes all documentation used during the course of collections, foreclosure, bankruptcy, loss mitigation, or recoveries. This includes, but is not limited to, appraisals, credit reports, payment histories, tax and title searches, loan documents, statements, and other Bank records. Prepares equity analysis, credit and debit tickets, assignments for third-party placements, and other required documentation. Images documents to create electronic files, destroying physical documentation as necessary.
• Record-Keeping - Maintains department files and databases to ensure accuracy and accessibility of crucial information. Enters or modifies records or reports, tracks property sales, updates accounts, and monitors monthly reporting.
• Business Support - Performs a variety of administrative support tasks during the course of collections, foreclosures, loss mitigation, or recoveries.
• Accounts Receivable/Payable - Reviews, prepares, and processes payments and invoices. Completes transactions for the accounts payable/receivable, and attorney billing processes. Reconciles monthly general ledger.

Bachelor's Degree and 0 years of experience in Real Estate, Loss Mitigation and Loan Systems OR High School Diploma or GED and 4 years of experience in Real Estate, Loss Mitigation and Loan Systems

Skill(s): Knowledge of collections, real estate, and related documentation

Mortgage Processing Skills are highly preferred.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.