National Account Manager, Eastern US

The National Account Manager is responsible for developing and managing strategic relationships with PPG Strategic Accounts. This role focuses on driving sales growth, ensuring customer satisfaction, and expanding market share by delivering tailored solutions that meet the unique needs of large-scale collision repair operations. This position will be based in the Eastern U.S.

Key Responsibilities

• Build and maintain strong, long-lasting relationships with key decision-makers at assigned customer(s).
• Develop a deep understanding of clients' business models, challenges, and goals to provide customized solutions.
• Serve as the primary point of contact for all account-related matters, ensuring timely and effective communication.
• Develop and implement strategic sales plans to achieve revenue targets and expand market presence within the collision repair industry.
• Identify new business opportunities within existing accounts and through prospecting new large body shops.
• Work closely with internal teams such as marketing, product development, customer service, and the regional teams to ensure the account's needs are exceeded.
• Monitor industry trends, competitor activities, and regulatory changes affecting the collision repair sector.
• Proactively address client concerns and resolve issues to maintain high levels of customer satisfaction.

Qualifications

• Bachelor's degree in business, Marketing, or a related field preferred; advanced degree.
• Experience (5+ years) in account management or sales within the automotive collision repair industry or related sectors.
• Experience with collision repair processes, body shop operations, and industry dynamics.
• Excellent negotiation skills
• Experience establishing communication and engagement with prospects.
• Manage multiple large accounts and complex sales cycles simultaneously.
• Willingness to travel (25-40%).

PPG /PPG