Outpatient Department Assistant II
 Universal Health Services | |
paid time off, 401(k)
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 United States, California, Sacramento | |
 Sep 16, 2025 | |
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Responsibilities
The Sierra Vista Hospital location, a 171-bed psychiatric care facility located in south Sacramento, is a full-service mental health facility and a center of support for patients and their families. Since 1986, we have offered our clinical expertise to those suffering from emotional, behavioral and addiction problems. The Outpatient Department Assistant II is a senior level position responsible for overall clerical and administrative support duties for the Outpatient Program including non-clinical case management and discharge planning. This position welcomes patients and visitors in person, virtual, and over the telephone. This position is also responsible for implementing & maintaining effective paper flow, documentation, and record keeping systems. This position serves as primary staff responsible for ensuring closed charts meet all requirements prior to submission to HIM. This position serves as primary staff responsible for auditing notes to billing sheets. This position serves as the Department Assistant's Primary Trainer and will be responsible for signing off on Core competencies of new hires under the Department Assistant Role. Employment openings: Full-time Pay Range: $25.00-$30.00 Qualifications Education: Bachelor's or Master's Degree in Social Work, Counseling Psychology or Healthcare Related Field Experience: Minimum of one (1) year administrative experience in a health care facility preferred. License: Must have a valid driver's license. Additional Requirements: Must have knowledge of medical terminology and must be able to type 60 wpm. Must be able to use Word and Excel computer software. Must have current CPR. Qualified Candidates (About You): You are kind, empathetic, compassionate, and thick skined. You care deeply about the well-being of others in their most vulnerable state and you have the ability to not take things personally. You can build warm, caring and therapeutic relationships with our patients but still set and enforce limits with regards to what is and what is not acceptable behavior at SVH. You are excited to partner with a multidisciplinary team who have deep knowledge in trauma and therapeutic approaches, and about being part of a culture that treats patients with compassion, dignity and respect. You'd rather respond to challenging behavior by working with our patients to solve the problem than administering a disciplinary consequence. You act as a steward of our organization and, in so doing, uphold our mission and vision, all aspects of your job description, and a focus on the patient's wellness by putting patients' and families' first. You have no time for drama and are willing to have direct and honest conversations with colleagues. You are human, so every once in a while you fall down when executing on the job, and then you ask for help. You take your work seriously and are able to recognize when you need to care for yourself. You are nice, kind, caring and honest. Sierra Vista Offers :
Why is Sierra Vista Hospital a great place to work?
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