Position Details
Position Information
| Recruitment/Posting Title |
Sr. Program Coordinator |
| Job Category |
Staff & Executive - Administrative & Support |
| Department |
Enrollment Mgmt&Grad Stds-Nwk |
| Overview |
The Division of Enrollment Management at Rutgers University-Newark (RU-N) is dedicated to attracting, admitting, and supporting students throughout their academic journey. The division includes several key areas: One Stop Student Services (which integrates the Office of Financial Aid and the Registrar's Office), the Office of Graduate and Undergraduate Admissions, and the Center for Pre-College Programs.
The Sr. Program Coordinator of the One Stop at RU-N will play a vital role in daily operations and student support services. This position is responsible for helping students navigate financial aid, registration, and related processes by providing efficient, accurate, and student centered support. |
| Posting Summary |
Rutgers University-Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Sr. Program Coordinator. Reporting to the Manager of the myRUN One Stop who reports up to the Vice Chancellor for Enrollment Services & Experience, the Sr. Program Coordinator/MyRUN Counselor works to improve the quality of the student experience, and to organize the Rutgers University-Newark student experience; organizing the Rutgers University-Newark in ways that facilitate student success via a host of student related services existing in the MyRUN .
This position is responsible for and not limited to the following:
- Assist students in navigating the various pathways after enrollment at Rutgers University-Newark: student accounting, class registration, financial aid, etc
- Act as a facilitator to resolve any student service(s) issue(s) as it relates to enrollment services; be knowledgeable about all student benefits and functions of the offices of financial aid, the registrar, and student accounting
- Provide administrative support to the one-stop center/student services center for students, families, and other University departments
- Provide administrative support for the website that supports the one-stop center/ student services center for Rutgers University-Newark/Camden
- Counsel students on a variety of concerns for registration, financial aid, billing, due dates, payment plans and parking
- Advise, investigate, problem-solve, and resolve and/or advocate for the actual or perceived to resolve students inquires and issues from all students, families, colleagues, third parties, outside agencies, and community members
- Counsel students and their parents/families on financial aid application procedures and eligibility for all sources of funding
- Provide advising to students and families with financial aid concerns such as FAFSA application, disbursements, cost of attendance, eligibility, types of aid, and student employment, student record systems and various software and web-based resources such as National Student Loan Data System (NSLDS), Sakai, Rutgers App, EAB, FAA Access, HESAA, ELM resources
- Possess knowledge of Federal, State and Institutional regulations for assisting students in eligibility of student aid
- Support various offices within enrollment management/services with such items that include but are not limited to: collect and image scholarship and financial aid paperwork; communication with SAR issues; etc
- Possess a compassionate understanding of diversity, special and multi-cultural issues
- Engage in regular professional development offered by the Campus and will make a concerted effort to model best practices in student service delivery
- Supports numerous outreach activities that include but are not limited to: SOAR myRUN information sessions; Open House; Admitted Student Day; PreCollege Parent programs; Junior Jump Start Day; Rutgers Day; etc
- Provides leadership for the RU-N Senior Citizen Audit program
|
| FLSA |
Nonexempt |
| Grade |
05 |
| Salary Details |
|
| Minimum Salary |
68278.480 |
| Mid Range Salary |
84393.980 |
| Maximum Salary |
100509.480 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits
- Life insurance coverage
- Employee discounts programs
For detailed information on benefits and eligibility, please visit:
http://uhr.rutgers.edu/benefits/benefits-overview. |
| Position Status |
Full Time |
| Working Hours (per week) |
|
| Standard Hours |
37.50 |
| Daily Work Shift |
Day |
| Work Arrangement |
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. |
| Union Description |
URA-AFT Administrative |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Requires a bachelor's degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of program design and execution, coordination, organization, facilitation, report analysis, writing, and promotion/outreach
- Requires a minimum of two years relevant experience in a program coordination or administrative function that includes coordination of work and management of people; good communication skills; and computer literacy
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
|
| Preferred Qualifications |
- Experience in student financial aid, registration, and/or student accounting receivable experience
- Some experience within higher education student services
|
| Equipment Utilized |
|
| Physical Demands and Work Environment |
|
| Special Conditions |
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Posting Details
| Posting Number |
25ST1720 |
| Posting Open Date |
08/27/2025 |
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers University-Newark |
| Home Location Campus |
Rutgers University-Newark |
| City |
Newark |
| State |
NJ |
| Location Details |
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Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
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