MBSE Service Owner

MBSE Service Owner
Redstone Arsenal
Huntsville, Alabama

HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.

HX5 is currently seeking a qualified MBSE Service Owner supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract at Redstone Arsenal, in Alabama. As a MBSE Service Owner you will provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results across our MBSE Suite of tools which includes IBM ELM and Cameo. You will play a critical role in servicing the MBSE community by ensuring compliance, driving user adoption, and developing reusable MBSE standards to improve our processes and enhance our documentation and compliance efforts.

Essential Duties and Responsibilities:

• Leadership & Compliance:
  • Provide visible and active leadership in delivering excellent quality, Operational, and Reliability results related to our MBSE tools and processes.
  • Implement Security Technical Implementations Guides (STIG) requirements to maintain compliance acress all applicable MBSE suites, ensuring the reliability and accuracy of all compliance systems.
• Training & Development:
  • Manage training processes in Finished Products, aligning them with the goals and directions of MDA (Missle Defense Agency) and the MBSE Suites of tools.
  • Develop and maintain documentation, including Standard Operating Procedures (SOPs), troubleshooting guides, and
    comprehensive training materials.
• MBSE Model Development:
  • Collaborate with project teams to understand the data model structure of current processes and develop methods to
    incorporate these models into reusable MBSE standard model(s).
  • Contribute to the evolution and standardization of our MBSE environment.
• User Engagement & Support:
  • Support engagement processes to ensure end-users feel empowered with the process and tool usage.
  • Proactively seek feedback and implement improvements to enhance user experience and satisfaction.
• Onboarding & Rollout:
  • Engage with project teams to outline onboarding and rollout plans for new projects and tool implementations. This
    includes defining delivery schedules, identifying training needs, and assessing the impact on the current MBSE tools
    infrastructure.
• Best Practices & Continuous Improvement:
  • Demonstrate a willingness to seek out and implement best practices by collaborating with internal teams and leveraging
    external vendors
  • Continuously evaluate and improve our MBSE processes and tools.
• Reporting and Metrics:
  • Design reports and metrics from the MCSE tools to assist with documentation and compliance efforts.
  • Provide data-driven insights to improve process efficiency and effectiveness.

Education and Experience:

• Must have 12, or more, years of general (full-time) work experience
• Must have 5, or more, years of directly related experience
• Must have experience in managing technical support for both back-end and front-end components of an MBSE Suite
• Must have experience in coordinating with and managing external vendors related to the MBSE Suite to IBM, Dassault, Sodius and Attlassian.
• Must have strong customer focused interaction skills.
• Must have experience analyzing technical issues, providing recommendations, and contributing to solutions
• Be willing to work late-night maintenance windows to support patching and system updates.
• Must have, or obtain within 90 days of start, a current DoD 8570 IAT Level II certification (ex: Security+)
• Must have an active DoD Secret Security Clearance

Position Type/Expected Hours of Work:

This is a full-time position requiring 40 hours per week and offers a flexible work schedule Monday through Fridayduring core business hours.

Other Position Requirements:

• Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
• Must be able to complete a U.S. government background investigation.
• Must be able to obtain a Secret clearance.
• Must be able to travel, including air travel.
• Must have a valid Drivers License.

HX5 offers a competitive salary and benefits package to include:

• Medical/Dental/Vision Insurance
• 401(k) plan with Company Match
• Paid Holidays
• Paid Time Off
• Parental Leave
• Life Insurance
• Tuition Reimbursement
• Identity Protection
• Medical and Dependent Care Flexible Spending Accounts
• Commuter/Transit Spending Accounts
• Group Legal Coverage Options
• Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.

HX5, LLC is a Drug Free Workplace Employer.

ACCESSIBILITY NOTICE:
If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, pleasecall (850) 362-6551.

CJ