AV Events Technician L2

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

The AV Events Team provides comprehensive event support throughout the lifecycle of large-scale corporate events. The team is comprised of individuals skilled in AV technical pre-production, equipment recommendations, and live event technical execution. We are seeking an AV Events Technician to offer ancillary event support services. The role may involve assisting with starting an in-room presentation, providing dedicated technical support for in-room AV equipment, and potentially working flexible hours, including after normal business hours or on weekends.

* Acting as event production A1 or A2, Graphics or TD/switching depending on show needs.

* Set up, configuration, operation, and facilitating support for event productions.

* Serve as the primary point of contact for all audio and video production items for events.

* Ensure a well-produced event for both streaming and event space experience.

* Use and follow the run-of-show document as a guide for proper show flow.

* Partner with other crew members on the execution of elements both prior to and during shows.

* Attending pre-show production meetings with crew to review responsibilities.

* Ensure testing of all show playback elements for proper play out.

* Following the event content closely to execute with maximum quality.

* Be responsible for ensuring that proper audio levels and video feeds for records are precise.

* Manage gear configuration upgrades and developing new show elements.

* Work with presenters to properly place and track lav microphones.

* Prepare, organize, and track handheld microphones and other equipment as needed.

* Reset space after events to pre-production standards.

* Note any equipment failures and report to AV team.

Equipment Expertise:

* AV Signal Flow & Troubleshooting

* Video Routers: Evertz, Blackmagic, Crestron

* Video Switchers: Panasonic AV-HS Series, Blackmagic, Ross Carbonite, Barco E2

* Video Recording Devices: PIX, AJA KiPro, Blackmagic HyperDeck

* Audio Mixers: Yamaha TF, QL series, Mackie, Shure

* Microphones: Shure QLX, ULX series, Sennheiser, Lectrosonics

* Lighting Boards: ETC Element, Leprecon

* PTZ Cameras: Panasonic AW-HE series + controller

* Cameras: Sony XDCAM series, Panasonic P2 series, Blackmagic

* Misc: Perfect Cue, Countdown clock, Internet Clicker

* Software: Zoom, Google Suite, Google Meet, Google Slides, Keynote, Slack, Dante Controller,

Smaart 8, Mbox/Qlab/Playback Pro/Quicktime

Required Skills:

* Previous experience working on corporate events in a corporate setting.

* Advanced understanding of current audio/video standards and equipment.

* Ability to program and operate switchers, graphics, mixers, microphones, and all ancillary audio

gear.

* Ability to simplify AV technical information, workflows, and terminology for those who may not be

familiar with the AV technologies.

Soft Skills:

* Detailed oriented and motivated self-starter.

* Must be able to multitask and prioritize departmental functions to meet aggressive deadlines.

* Ability to adapt and work well with varied personalities.

* High level of professionalism and ability to be helpful and maintain composure under pressure.

* Ability to work independently with minimal guidance but aren't afraid to ask the right questions

when you need help.

Certifications:

* AVIXA CTS (preferred but not required)

Estimated Pay Range: $32.00 to $34.00/hour

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.