AV Event Technician L2

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

The AV Events Team provides comprehensive event support throughout the lifecycle of large-scale corporate events. The team is comprised of individuals skilled in AV technical pre-production, equipment recommendations, and live event technical execution. We are seeking an AV Events Technician to offer ancillary event support services. The role may involve assisting with starting an in-room presentation, providing dedicated technical support for in-room AV equipment, and potentially working flexible hours, including after normal business hours or on weekends.

Responsibilities:

* Act as event production A1 or A2, Graphics, or TD/switching, depending on show needs
* Set up, configure, operate, and facilitate support for event productions
* Possess an advanced understanding of current audio/video standards and equipment
* Serve as the primary point of contact for all audio and video production items for events
* Ensure a well-produced event for both streaming and event space experience
* Use and follow the run-of-show document as a guide for proper show flow
* Partner with other crew members on the execution of elements both before and during shows
* Attend pre-show production meetings with the crew to review responsibilities
* Ensure testing of all show playback elements for proper playout
* Follow the event content closely to execute with maximum quality
* Be responsible for ensuring that proper audio levels and video feeds for records are precise
* Ability to program and operate switchers, graphics, mixers, microphones, and all ancillary audio gear
* Manage gear configuration upgrades and develop new show elements
* Work with presenters to properly place and track lav microphones
* Prepare, organize, and track handheld microphones and other equipment as needed
* Reset space after events to pre-production standards
* Communicate with Executive Leadership and corresponding support staff to facilitate high-profile events
* Work and communicate with clients (called stakeholders) and different departments within the company

Equipment Expertise:

*AV Signal Flow & Troubleshooting

*Video Routers: Evertz, Blackmagic, Crestron

*Video Switchers: Panasonic AV-HS Series, Blackmagic, Ross Carbonite, Barco E2

*Video Recording Devices: PIX, AJA KiPro, Blackmagic HyperDeck

*Audio Mixers: Yamaha TF, QL series, Mackie, Shure

*Microphones: Shure QLX, ULX series, Sennheiser, Lectrosonics

*Lighting Boards: ETC Element, Leprecon

*PTZ Cameras: Panasonic AW-HE series + controller

*Cameras: Sony XDCAM series, Panasonic P2 series, Blackmagic

*Misc: Perfect Cue, Countdown clock, Internet Clicker

*Software: Zoom, Google Suite, Google Meet, Google Slides, Keynote, Slack, Dante Controller, Smaart 8, Mbox/Qlab/Playback Pro/Quicktime

Required Skills:

*Previous experience working on corporate events in a corporate setting.

*Advanced understanding of current audio/video standards and equipment.

*Ability to program and operate switchers, graphics, mixers, microphones,and all ancillary audio gear.

*Superior customer service as you will be working with internal clients and users across all departments.

*Ability to simplify AV technical information, workflows, and terminology for those who may not be familiar with the AV technologies.

Soft Skills:

*Willingness to embrace client's culture of giving and receiving candid feedback from colleagues.

*Detailed oriented and motivated self-starter.

*Must be able to multitask and prioritize departmental functions to meetaggressivedeadlines.

*Ability to adapt and work well with varied personalities.

*High level of professionalism and ability to be helpful and maintain composure under pressure.

*Ability to work independently with minimal guidance but aren't afraid to ask the right questions when you need help.

Certifications:

*AVIXA CTS(preferred but not required)

Education:

*Bachelor's degree(preferred, but not required)

Estimated Pay Range: $37.00 - 39.50/hour

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.