Ambulatory Care Administration Supervisor 1 - IPU & Endocrinology

Through your dedication to and compassion for others, you
consistently lift up every life you touch. If you have the unique
qualifications needed for our team and the desire to offer hope and reassurance
to others, we'll provide you with a career opportunity you'll love!

The Ambulatory Administration Supervisor 1 with the Integrated
Practice Unit and Endocrinology oversees administrative and float pool staff,
ensuring smooth clinic operations from patient registration through discharge. In
this role you will manage staff workflows, training and performance while
addressing patient flow, scheduling, authorizations and cash control processes.
You will handle escalated patient and operational issues, provide service
recovery and coordinate with leadership to optimize efficiency and service
quality. Additional responsibilities include but are not limited to developing
procedures, maintaining compliance, supporting provider schedules and serving
as a resource for staff training and problem resolution.

Salary Range: $70,900 - $145,200 Annually

• Bachelor's Degree or equivalent experience
  - preferred
• At least 3 years
  experience working in a healthcare setting
• Ability to organize
  and prioritize work to complete assignments in a timely manner
• Proven ability to
  manage, coach and develop administrative teams, ensuring efficient workflows
  and high quality patient service
• Strong knowledge of
  registration processes, insurance authorizations, provider scheduling, and
  patient flow coordination
• Working knowledge
  of University and Hospital policies and procedures to appropriately manage
  patient registration, cashiering, risk management and personnel.
• Working knowledge
  of the (EPIC) CareConnect system
• Skilled in handling
  escalated patient concerns, facilitating effective solutions, and maintaining
  positive patient and staff experiences
• Interpersonal
  skills to promote a cooperative and productive work environment and to
  establish and maintain cooperative, productive working relationships with
  faculty, residents, medical students and staff from various social, cultural
  and economic backgrounds