Admissions Counselor, International

Come join our team in the Office of Admissions and Recruitment within the Division of Enrollment Management at UW-Madison! We are admissions professionals dedicated to recruiting, admitting, and enrolling the next generation of UW-Madison undergraduates.

The UW-Madison Office of Admissions and Recruitment invites applications for an Admissions Counselor position with a focus on international students and initiatives. The Office of Admissions and Recruitment is a fast-paced, mission-driven professional recruitment and admission office focusing on the undergraduate population. Our admissions counselors play a key role in serving our prospective freshmen and transfer students from application to enrollment. The incumbent will play an important role in the UW-Madison holistic application review process for our international applicants, manage an international recruitment territory, and provide excellent customer service to students, families, and stakeholders who are visiting campus or inquiring with our office.

We encourage candidates with diverse life experiences, transferable skills, and/or those interested in learning more about college admissions to apply.

To learn more about working in OAR, please visit OAR's 'Join Our Team' website.

This position is a Madison-based position with many activities performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

The Admissions Counselor, International is a Renewable/Ongoing position.

Travel is required. Applicants must have a valid driver's license for at least two years and be able to pass a pre-hire driving record check based on UW-Madison driver authorization requirements.

Tasks for this position include:

• Assist prospective students and their families with questions pertaining to UW-Madison and the application process in person and virtually through serving as a Case Manager
• Conduct extensive application review primarily for international applicants from your defined territory
• Develop effective, on-going relationships with secondary school counselors, two-year college counselors and other organizations assisting in the college search process; maintain records of all contacts
• Give visit day presentations to prospective students, families, and other stakeholders
• Keep current with and deploy knowledge of national curricula around the world, external examination boards and English proficiency exams; participate in training provided by EducationUSA, InternationalACAC, WES, etc. as needed
• Manage an international territory and participate in direct recruitment of prospective international students, their families and school personnel; recruitment travel & campus visit presentations may be in person, virtual, or hybrid
• Participate in admissions committees and processes as assigned
• Utilize application data, Open Doors report, etc. to develop a recruitment plan for your respective territory. Collaborate with management on an overall international recruitment plan

• Implements policies and procedures for the processing of international applications in alignment with the international recruitment strategic plan

• Evaluates program effectiveness and provides recommendations for improvement

• Receives, evaluates, and processes student applications according to established policies and procedures

• Identifies, promotes, and maintains internal and external partnerships focusing on international student outreach, recruitment, and admission

• Delivers directed admissions program messaging to internal and external audiences

• Develops international recruitment-focused strategic planning initiatives and objectives

• Demonstrates commitment and adherence to the University's mission and the Wisconsin Idea. Participation in related learning activities are mandatory

• Schedules logistics and secures resources for events to promote the institution

Division of Enrollment, Office of Admissions and Recruitment (OAR)

$60,601 (minimum annual salary, negotiable based on experience and qualifications)

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

• Proven experience working with individuals of diverse identities and backgrounds.
• Strong oral and written communication skills including significant public speaking experience and excellent customer service skills
• Capability to leverage technology including office software applications, database systems, CRM system, etc.
• Demonstrated commitment to data-driven decision-making, including effective analytical skills
• Ability to work independently in a high volume fast-paced office
• Demonstrated attention to detail, time management, and organizational skills
• Ability and willingness to travel locally, nationally, and internationally
• Evening and weekend work may be required during peak times

• At least two years' experience in the field of higher education, with experience in admissions and/or international education preferred
• Detailed knowledge of one or more international regions, including demographic trends and educational systems
• An understanding of both US and international secondary and post-secondary curricula is preferred
• Knowledge of the college admission recruitment cycle and best practices in recruiting, admitting, and enrolling students is preferred
• Experience evaluating applications through a selective admission process at a four-year institution is preferred
• Oral and/or written fluency in a second language is preferred but not required

Bachelor's degree preferred

To apply for this position, click on the "Apply Now" button to start the application process. Applicants will be asked to upload a resume and cover letter outlining knowledge, skills, abilities and experience in or transferable to the listed required and/or preferred qualifications. If selected for a finalist interview, applicants are required to supply 3 references, including a current or past supervisor. No references will be contacted without advance notice. PDF documents preferred but not required.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States, (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.

The Division of Enrollment Management (DEM) believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW-Madison as a world-class institution that enriches communities across the globe.

The Division is comprised of a dedicated team of over 400 employees and includes the Office of Admissions and Recruitment, the Office of Student Financial Aid, the Student Success Through Applied Research (SSTAR) Lab, and the Office of the Registrar. DEM invests in the professional growth of their team members and is committed to the highest standard of service for students, colleagues, visitors and other stakeholders. Team members will serve as role models by practicing exemplary and respectful behaviors in all of our interactions.

Heidi Updegrove, Manager for Administration

heidi.updegrove@wisc.edu

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.