Experience Guide

We are currently hiring a full-time Experience Guide at the Dogfish Head Brewery and Tasting Room in Milton, DE

The Experience Guide provides the ultimate Dogfish Head Brewery experience to visiting guests. Tell the finest of tales of all things Dogfish Head while ensuring a safe, memorable, and factually accurate campus tour.

What You'll Brew:

• Tell the Dogfish Head story (past, present, future) with accuracy and passion
• Educate guests on DFH culture, brewing/distilling processes, and ingredients
• Cross-promote DFH special events, Rehoboth locations, Dogfish INN, and merchandise
• Check for valid ID, book tours, provide tasting cards, and answer all general inquiries
• Prepare and serve beer, kegged cocktails, and other specialty drinks from the bar
• Cover the retail shop and kitchen register as needed
• Support bar operations as needed: changing kegs, filling growlers, cleaning draft equipment
• Adheres to all required safety and sanitation initiatives; completes all checklists within prescribed timeframes
• Maintains certification in ABC server training and follows all DE state liquor laws and pour size rules.
• Completes prescribed side work during every working shift

What Ingredients You'll Bring:

Minimum Qualifications:

• High School Diploma or GED
• 1+ years of customer service experience
• Previous experience cash handling/POS systems
• Strong communication and interpersonal skills

Physical Requirements

• Ability to lift up to 50lbs, sometimes repeatedly
• Regular walking and standing for long periods of time on concrete, metal and grated surfaces
• Established dexterity to:
  
  
  
  • Interface with computer systems with precision
  • Pour, pick up a glass, deliver beverages to customers
  • Handle kitchen and service equipment
  
  

Level: 10

In accordance with pay transparency lawsthe pay rate for this role if hired is $17.00 per hour.

Some Perks:

Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too. In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:

• Tuition reimbursement
• Fertility/adoption support
• Free financial coaching
• Health & wellness program and discounts
• Professional development & training
• Free beer!

*Talk to your recruiter about eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.

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