Associate II, Quality Assurance Engineering

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.

We are currently hiring Associate II, Quality Assurance Engineering for our sunny Irvine, California site. We are looking for dynamic, inspiring, inclusive engineers who collaborate with others, knowing that diverse talent, skills, and perspectives lead to better outcomes. Alcon manufacturing is a fast paced, high-energy environment so naturally we are looking for an engineer who is a relationship builder, an excellent analytical thinker, intuitive to business needs, and someone who can effectively communicate in challenging situations creating win-win scenarios. Above all we are looking for someone with a passion for customer service and helping Alcon in our mission to help everyone see brilliantly!

A Day in the Life

The Associate II, Quality Assurance Engineering is primarily responsible for developing and maintaining quality evaluation and control systems, conducting inspections and tests, and performing root cause analysis to ensure reliability standards. You will apply advanced technical knowledge and problem-solving skills. Specifics include:

• Autonomously leads investigations into production and customer-facing quality issues of medium complexity to identify root cause, implement corrective and preventative actions, and monitor effectiveness.
• Demonstrates intermediate understanding and application of role-specific technical and Quality skills and serves as a Subject Matter Expert (SME) for a product line.
• Develops cross-functional relationships to successfully influence behavior within a team or project.
• Monitors and analyzes global product performance using a data-driven statistical analysis and risk-based approaches.
• Effectively communicates (written and verbal) complex technical problems and solutions to a variety of audiences within the organization.
• Ensures compliance with the company's Quality System policies and procedures and applicable external requirements and standards, including FDA, ISO 13485, and other worldwide regulatory agencies pertaining to medical devices. Supports internal/external audits.

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations .

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
• The ability to fluently read, write, understand and communicate in English
• Work Location: Onsite
• Travel Requirements: None
• Relocation Assistance: No
• Sponsorship: No

Preferred Qualifications/Skills/Experience

• Experience in Quality/Manufacturing/Operations/Engineering in Medical Device or Healthcare.
• Exposure to hands-on troubleshooting of complex electromechanical/optical machines/consoles.
• Experience working in current ERP systems (i.e. SAP, MES)
• Excellent verbal/written communication skills.
• Experience with MS Office, Excel, PowerPoint, Visio, MS Teams, and SharePoint.
• Project Management Experience.
• Effective decision-making capabilities.
• Strong analytical, problem solving and negotiation skills.

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Collaborate with teammates to share standard processes and findings as work evolves!
• See your career like never before with focused growth and development opportunities!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!