Senior Administrative Assistant

Massachusetts General Hospital
United States, Massachusetts, Lexington
1 Maguire Road (Show on map)
May 30, 2025
The Senior Administrative Assistant at the Aspire program at Massachusetts General Hospital is designed to enhance the efficiency and growth of the organization through various administrative and secretarial tasks. The position supports administrative functions within the Aspire program, maintaining communication with various stakeholders and managing confidential information. They are expected to work 40 hours a week, including Saturdays during the academic year. The position plays a crucial role in supporting these efforts under the supervision of the Manager of Operations to include: Admissions Process: The Senior Administrative Assistant helps coordinate the admissions process for participants enrolling in Aspire's programs. This includes processing applications, accepted participant paperwork, and communicating professionally with potential and accepted applicants. Payment Processing: Daily processing of payments. Customer Service: Triaging and managing complex telephone calls, providing information on Aspire's programs to the public via phone and email, and maintaining databases and confidential files Clerical Duties: The Senior Administrative Assistant performs general clerical duties such as photocopying, filing, faxing, scheduling meetings, and sorting mail Patient Services: Scheduling and arriving patients in EPIC Confidentiality and Privacy: Maintaining confidentiality and privacy in line with HIPAA guidelines. Special Projects: work on special projects as needed The role requires the ability to organize priorities, complete tasks, manage confidential information, and professionally represent Aspire in all interactions. Time management including organizing and planning how to divide your time between specific activities to maximize efficiency and productivity, is essential. It involves prioritizing tasks, setting goals, and allocating time effectively to ensure that important tasks are completed within deadlines. Education High School Diploma or Equivalent required; Bachelor's Degree preferred. Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in an administrative role, preferably in a healthcare setting 3-7 years required. Knowledge, Skills and Abilities - Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook).EPIC ex perience preferred. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Ability to work independently with minimal supervision. - Strong attention to detail and problem-solving skills. - Familiarity with healthcare administration processes and regulations. - Professional demeanor and ability to interact effectively with all levels of staff. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 50lbs Carrying Occasionally (3-33%) 20lbs - 50lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.