Manager of Data Operations

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)

• Up to 12 weeks paid parental leave

• Paid Volunteer Time Off

• Mental health coverage

• Quarterly Wellness stipend

• Fertility benefits

• Complete list of benefits here

CLA is growing and seeking to hire an experienced Manager of Data Operations to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.

The Manager of Data Operations leads a blended team of full-time and contract SQL Developers and Database Administrators to deliver secure, high-value data pipelines, integrations, and databases that power enterprise insight, applications, and advance organization-wide initiatives. Acting as both people leader and technical steward, the role coaches talent, steers high-level solution design, and aligns team capacity with an evolving backlog in partnership with key stakeholders, while coordinating with development teams to hand off production-ready, fully documented assets. It also upholds data-governance, quality, security, and privacy standards, drives cross-team communities of practice, and manages key vendor relationships-amplifying CLA's ability to turn raw data into timely, strategic advantage.

How you'll create opportunities in this Manager of Data Operations role:

• People Leadership & Talent Development: Recruits, onboards, mentors, and develops a blended team of full-time and contract developers and database administrators; cultivates an inclusive, collaborative culture that prizes continuous learning and knowledge sharing; and continuously aligns team skills, interests, and capacity with business priorities-removing roadblocks so work is delivered on time and on budget.

• Strategy & Planning: Partners closely with development teams and Scrum Masters to shape, sequence, and re-evaluate backlog priorities so efforts remain aligned with client commitments and strategic goals, while championing robust data-governance, quality, security, and privacy practices that satisfy regulations.

• Technical Guidance & Execution Oversight: Maintains active visibility into day-to-day work-joining key design discussions, validating technical approaches at a high level, aligning resources, and clearing impediments-while empowering team members to own the code; ensures all releases and platform changes comply with the firm's SDLC, change-management, automation, and testing standards.

• Operational Excellence: Coordinates closely with development teams and key stakeholders to ensure every new integration, pipeline, database, or analytics product is production-ready, fully documented, and accompanied by support runbooks and hand-off checklists; tracks high-level reliability and cost KPIs through this partnership; and manages vendor relationships and Statements of Work in collaboration with Procurement and Legal.

• Cross-Team Collaboration & Community Building: Guides solutions toward prioritized business needs in partnership with Product Owners and key stakeholders, escalates blockers, and aligns on trade-offs; coordinates with peer managers to keep standards, processes, and documentation consistent across teams; and leads communities of practice, brown-bag sessions, and cross-functional working groups with Analytics, Developers, Security, and Infrastructure to spread best practices and shared learnings. Assist with Data Operations initiatives to drive operational excellence, build structure, drive strategic vision and align with company goals.

Organizational Interfaces:

This role reports to the Manager of Data Operations. Works closely with Data Engineering, IT Operations, Application Development, Product Owners, Project Managers, and IT Leadership.

What you will need:

• 7 years of relevant experience required.

• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.