Director, Product Design

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.

NAVEX is looking for a Director of Product Design to lead our design and research functions. In this highly visible role, you will be responsible for ensuring the products we build at NAVEX delight our users and create maximum value for our customers. You'll be the champion of the customer, creating systems and processes that ensure their voice is a valuable input throughout our product development processes. You and your team will deliver intuitive designs and prototypes that improve our customers' experiences. You'll work with Product, Marketing, Engineering, and external stakeholders to drive usability and end-user satisfaction, reporting directly to the Senior Vice President of Product Management.

As the Product Design Director, you will change the way organizations work around the world by being an integral part of the teams developing leading product solutions for corporate risk and compliance programs.

You are a skilled change maker who is not afraid to think big and challenge status quo. As the leader of the Product Design team, you will be responsible for connecting the dots between business needs, user needs and good design. This role requires awareness and oversight of all facets of the design process. Prior experience leading a UX or Product Design team on SaaS platform product UX work and ability to integrate multiple products into a unified customer experience across the platform is required.

What you'll get:

• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.

• Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.

• Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.

• Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.

• An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you'll feel at home.

• Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

What you'll do:

• Collaborate with Product Design team and stakeholders to develop an overall vision for UX excellence and accessible, modern and consistent design across all product areas and platform

• Lead and shape the company's user experience strategy

• Drive the design team's work by listening to customers and collaborating with team members across different departments including marketing, sales, customer success, technology and other internal stakeholders

• Research and analyze industry UX trends, applying innovations to optimize workflows for consistent UI across the platform

• Mentor your team on design principles and the importance of user-centered design

What you'll need:

• A Bachelor's degree or equivalent experience in Human Computer Interaction, Digital Media Design, Graphic Design or related field

• 7+ years of professional UX or Product Design experience, ideally in an enterprise SaaS platform company and/or related work on integrating multiple products into a single, consistent UX for the customer

• 5+ years of experience leading, managing and developing a team of UX professionals

• Excellent visual, interaction & UX strategy skills with a particular focus on SaaS products

• Confidence in using common product design/development tools like Figma, Jira, Aha

• A strong desire to collaborate cross-functionally, across all levels of the organization

• Strong understanding of product research methodologies and data analysis to create meaningful insights that inform your decision making

• Ability to develop a platform design vision that drives innovation and consistent design across all products and platform

• Fluency in responsive design, mobile/tablet UX patterns

• Understanding of accessibility requirements

• Leadership ability in design process and workflows, mentoring others around good design and ensuring functionality, usability and consistency for UX excellence

• Ability to adapt as the external environment and organization evolves

• Excellent verbal and written communication skills; formal presentation skills and a commitment to collaborate with people across a variety of levels with diverse backgrounds

Our side of the deal:

We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals.

• Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.

• The starting pay range for this role is $180,000+ with 10% MBO.

• Pay progression based on your performance.

We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information.

We're an equal opportunity employer, including all disability and veteran status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!