Information Technology Services Administrative Office Coordinator

Position Summary:
The IT Administrative Office Coordinator is responsible for providing comprehensive administrative support to the IT department and ensuring smooth vendor management. This role involves managing day-to-day office operations, coordinating IT-related activities, and maintaining productive relationships with external vendors.

Duties and Responsibilities:

• Vendor Relationship & Procurement Management:
• Establish and maintain effective relationships with technology vendors and service providers.
• Manage vendor contracts, including negotiating terms, monitoring performance, and ensuring compliance with service level agreements.
• Coordinate with vendors to procure, install, and maintain IT equipment and services.
• Address and resolve vendor-related issues or discrepancies promptly and professionally.

• Create and manage requisitions for the ITS department, ensuring accuracy and compliance with organizational policies.
• Process purchase orders (POs) in the procurement system, ensuring timely approval and placement.
• Coordinate interfund transfers related to ITS purchases, maintaining accurate records of transactions.
• Oversee the ordering process for IT supplies, equipment, and services, ensuring that all orders are fulfilled accurately and on time.
• Work closely with vendors to track orders, resolve discrepancies, and ensure the timely delivery of goods.

• Administrative Support:
• Perform general administrative tasks for the IT department, including managing calendars, scheduling meetings, planning special events, and coordinating IT projects.
• Prepare and maintain IT documentation, including inventory records, procedural manuals, and project reports.
• Assist with the onboarding and offboarding processes, ensuring timely allocation and return of IT equipment and access credentials.
• Monitor departmental budgets related to purchasing, providing regular updates to the department head. Assist in preparing financial reports, ensuring all purchasing activities are documented and reconciled.
• Project Coordination:
• Assist in the planning and executing of IT projects, ensuring tasks are completed on schedule and within scope.
• Support the organization and logistics of IT-related events such as training sessions and system updates.

• Supervision:
• Supervise student employees, if applicable
• Regular and Predictable Attendance Required.
• Performs Other Job-Related Duties as Assigned.
  

• Previous experience in an administrative support role, preferably within an IT department.
• Strong understanding of IT systems, hardware, and software.
• Exceptional organizational and multitasking abilities with a keen eye for detail.
• Excellent communication and interpersonal skills, with a demonstrated ability to build and manage vendor relationships.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with IT management tools.
• Ability to handle confidential information with discretion.

Physical Demand and Working Conditions:

• Work is sedentary, sometimes requiring occasional exerting up to 25 pounds of forceand a consistent amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Application Review Date: Open Until Filled
Condition of Employment: Must pass a pre-employment background check.
Electronic Application Instructions:Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the following required documents to your electronic application:
Required Documents:
Letter of Interest
Contact information for three references (blind or off list reference checks may be conducted on finalists
Please ensure that you attach all required documents even if you have applied for other positions at ENMU as the committee does not have access to those records.

ENMU is an Equal Opportunity Employer. Eastern New Mexico University does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the office of human resources at (575) 562-2115 . New Mexico is an open records state, therefore ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Requests for records should be sent toplanning.analysis@enmu.edu . For any other inquires please contact Human Resources at (575) 562-2115 or e-mailENMU.HRrecruiter@enmu.edu .