Director of E-commerce

JOB TITLE - Director of E-Commerce

JOB SUMMARY
The Director of Ecommerce is responsible for driving Matheson's
online sales growth, enhancing customer experience, and maximizing the
company's ecommerce capabilities. This position plays a crucial role in shaping
the company's ecommerce strategy and ensuring its successful
implementation. Successful
implementation to include B2B and B2C sales of hard-goods, safety and spec gas
equipment products.

ESSENTIAL FUNCTIONS
Strategy Development: Develop and execute the overall ecommerce strategy for the company, aligning it with the organization's goals and objectives.
Team Management: Lead and manage a team of ecommerce professionals, including ecommerce customer service team, analysts, and developers, to ensure the successful implementation of ecommerce initiatives.
Website Management: Oversee the development and maintenance of the company's ecommerce website, ensuring optimal functionality, user experience, and customer satisfaction.
Sales and Revenue Growth: Drive sales and revenue growth through effective ecommerce strategies, including online marketing, promotions, pricing, and product assortment.
Customer Experience: Continuously improve the customer experience on the ecommerce platform, ensuring a seamless and personalized shopping experience.
Analytics and Reporting: Utilize data and analytics to measure and optimize the performance of the ecommerce platform, identifying trends, opportunities, and areas for improvement.
Vendor Management: Manage relationships with ecommerce technology vendors, ensuring the selection of appropriate tools and platforms that support the company's ecommerce goals.
Cross-functional Collaboration: Collaborate with other departments, such as marketing, operations, and IT, to ensure alignment and integration of ecommerce initiatives with overall business strategies.
Budgeting and Financial Management: Develop and manage the ecommerce budget, ensuring efficient allocation of resources and achieving financial sales targets.
Performs
other duties as assigned
Complies
with all policies and standards

QUALIFICATIONS
Education Level - bachelor's degree in business
administration, marketing or information technology - Required
Master's Degree - Business administration or related field
Relevant certifications in e-commerce, digital marketing, or
related fields (optional)
Proficiency with Microsoft Office Suite (Word, Excel,
PowerPoint)

Work Experience
EXPERIENCE & TECHNICAL KNOWLEDGE
10+ years' experience in ecommerce
Website development and optimization of ecommerce platforms
such as Magento
Understanding of content management systems, web analytical
tools, and digital marketing technologies
Familiarity with coding languages, web design principles,
and user experience (UX) optimization
Management of online sales channels to include
implementation of digital marketing campaigns and utilization of analytics to
drive business growth

Matheson is an Equal Opportunity Employer that complies
with the laws and regulations set forth under EEOC. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status. EOE AA
M/F/VET/Disability