Senior Security Guard

Position Summary: The Children's Aid (CA), established in 1853, is one of New York City's leading child and family service organizations is seeking a Senior Security Guard for its Headquarters office at 117 West 124^th Street. The four floor, 48,000 sf office seats nearly 200 Central and Program leadership staff. The Senior Security Guard is responsible for the safety and security of Agency personnel and guests, emergency response and communication to on site management. The SSG reports to the site Facilities Manager and works proactively and independently.

Essential Duties:

• Secure and maintain assigned post(s), monitor surveillance cameras, check in visitors.
• Observe activities, report irregularities. Maintain security log.
• Responds to all emergencies; involved in crisis situations through direction of on-site management.
• Learn and follow all existing safety protocols; ensuring the safety of staff and clients in the building. Knowledge of HQ Safety plan.
• Back up other security posts as needed.
• Escorts staff to safety as needed. Assists with arranging car service as needed.
• Serves on emergency response team. Responds to all safety related incidents and emergencies. Assists with fire and other emergency drills.
• Service Center and Reception assistance.
• Operates paging system.
• Recognize and report signs of misconduct such as alcohol or drug use, and potential criminal activity on concerns involving children and/or families.
• Basic computer skills to check in clients for the building in the system.
• Assists with writing protocols for security management.
• Additional tasks and duties added as needed.
  
  

Qualifications:

• 5 years' experience as a security officer in a multi-floor or building environment
• Security certification
• De-escalation training
• Good verbal and written skills
• HS Graduate/GED
• Basic computer skills required, particularly with email and calendar
• Effective communication skills
• Professional approach; resourceful, dependable, approachable
• Bilingual English/Spanish helpful
• Flexible with work scheduling

Equal Employment Opportunity (EEO) Statement

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not to tolerate discrimination, harassment or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, or retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.